Culture & Belonging Specialist
Tower Health, West Reading, PA, United States
Job Summary
Reporting to the System Director, Culture and Belonging, the Culture and Belonging Specialist supports Tower Health's system-wide efforts to advance culture, belonging, and equity across our clinical and non‑clinical environments. This role is responsible for program development, implementation, and facilitation, with ownership over activities and initiatives that foster an inclusive, equitable, and respectful workplace and strengthen employee engagement, workforce retention, and patient care outcomes.
Essential Functions
Position provides in‑person support for Culture & Belonging initiatives at Phoenixville and Pottstown hospitals
Supports the implementation of Tower Health’s system‑wide Culture and Belonging strategy in alignment with organizational values and strategic plan
Partners with internal stakeholders to integrate belonging into workforce strategies and solutions, fostering the equitable and inclusive application of policies, practices, and procedures
Partners with Organizational Development to incorporate C&B content into system-wide learning
Facilitates in‑person and virtual C&B workshops and trainings that equip staff with tools and resources to contribute to Tower Health’s culture of belonging and inclusion
Develops, implements, and delivers C&B employee engagement events that build connection and community
Supports the rollout of workforce surveys and facilitates employee focus groups and listening sessions
Researches, analyzes, and tracks key workforce and program metrics related to culture, belonging, and engagement
Prepares and maintains departmental reports and dashboards
Identifies opportunities for process enhancements and improvements to increase effectiveness and efficiency of reporting
Manages and supports various C&B groups, including system working groups and Colleague Networking Groups
Creates surveys, infographics, flyers, etc., in support of C&B programming
Serves as a trusted internal resource on culture‑related concerns
Qualifications Education Requirements
4 year Bachelor's Degree – OR – combination of relevant education & experience may be considered in lieu of Bachelor's Degree
Completes and maintains all competencies and trainings as required for role.
Experience
Relevant Experience
Required Skills
Analytical Skills
Change Management
Collaborative Skills
Computer Skills to include use and navigation
Detail Oriented
Excellent Communications Skills
Excellent Interpersonal Skills
Good Reasoning Skills
Listening Skills
Microsoft Office Applications
Multitasking
Negotiation Skills
Organizational Skills
Prepare & Give Presentations
Problem Solving Skills
Project Management Skills
Strong Team Player
Overview Tower Health is an innovative, leading health system dedicated to advancing the health and transforming the lives of the people we serve through compassionate, accessible, high-quality, cost-effective healthcare. Together, our hospitals and other entities provide a full range of medical care, wellness programs, and public health services that ensure our communities are the healthiest they can be.
Tower Health’s hospitals have received national recognition for advanced care in areas such as neurosurgery and stroke, cardiac and vascular surgery, trauma, hematology, and oncology. At Tower Health, we have a rich history of providing high quality, compassionate care in the communities we serve. As the healthcare industry continues to change, one thing remains steadfast: Tower Health’s commitment to Advancing Health. Transforming Lives.
About Culture & Belonging at Tower Health Fulfilling our mission to advance health and transform lives requires us to build an inclusive and welcoming work environment. Additionally, we must commit to providing culturally appropriate care for our patients. Our goal is to create a space that nurtures growth, values differences, and respects individuality. We do this work in partnership with our Tower Health colleagues and the communities we serve.
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Essential Functions
Position provides in‑person support for Culture & Belonging initiatives at Phoenixville and Pottstown hospitals
Supports the implementation of Tower Health’s system‑wide Culture and Belonging strategy in alignment with organizational values and strategic plan
Partners with internal stakeholders to integrate belonging into workforce strategies and solutions, fostering the equitable and inclusive application of policies, practices, and procedures
Partners with Organizational Development to incorporate C&B content into system-wide learning
Facilitates in‑person and virtual C&B workshops and trainings that equip staff with tools and resources to contribute to Tower Health’s culture of belonging and inclusion
Develops, implements, and delivers C&B employee engagement events that build connection and community
Supports the rollout of workforce surveys and facilitates employee focus groups and listening sessions
Researches, analyzes, and tracks key workforce and program metrics related to culture, belonging, and engagement
Prepares and maintains departmental reports and dashboards
Identifies opportunities for process enhancements and improvements to increase effectiveness and efficiency of reporting
Manages and supports various C&B groups, including system working groups and Colleague Networking Groups
Creates surveys, infographics, flyers, etc., in support of C&B programming
Serves as a trusted internal resource on culture‑related concerns
Qualifications Education Requirements
4 year Bachelor's Degree – OR – combination of relevant education & experience may be considered in lieu of Bachelor's Degree
Completes and maintains all competencies and trainings as required for role.
Experience
Relevant Experience
Required Skills
Analytical Skills
Change Management
Collaborative Skills
Computer Skills to include use and navigation
Detail Oriented
Excellent Communications Skills
Excellent Interpersonal Skills
Good Reasoning Skills
Listening Skills
Microsoft Office Applications
Multitasking
Negotiation Skills
Organizational Skills
Prepare & Give Presentations
Problem Solving Skills
Project Management Skills
Strong Team Player
Overview Tower Health is an innovative, leading health system dedicated to advancing the health and transforming the lives of the people we serve through compassionate, accessible, high-quality, cost-effective healthcare. Together, our hospitals and other entities provide a full range of medical care, wellness programs, and public health services that ensure our communities are the healthiest they can be.
Tower Health’s hospitals have received national recognition for advanced care in areas such as neurosurgery and stroke, cardiac and vascular surgery, trauma, hematology, and oncology. At Tower Health, we have a rich history of providing high quality, compassionate care in the communities we serve. As the healthcare industry continues to change, one thing remains steadfast: Tower Health’s commitment to Advancing Health. Transforming Lives.
About Culture & Belonging at Tower Health Fulfilling our mission to advance health and transform lives requires us to build an inclusive and welcoming work environment. Additionally, we must commit to providing culturally appropriate care for our patients. Our goal is to create a space that nurtures growth, values differences, and respects individuality. We do this work in partnership with our Tower Health colleagues and the communities we serve.
#J-18808-Ljbffr