Business Startup Specialist I
LegalZoom, Reno, NV, United States
About Inc Authority
Inc Authority has been the corporate formation specialist for over twenty years. Founded in 1989, Inc Authority and its associated companies have formed and represented over 70,000 Corporations and LLCs worldwide. We offer the most comprehensive range of services under one roof, including corporate business formation and strategy, tax planning, bookkeeping, and estate and retirement planning. We are dedicated to providing the highest standard of customer service.
Description Position at Inc Authority
Inc Authority is a business formation company headquartered in Nevada that specializes in helping businesses launch and grow throughout the U.S. We have multiple avenues of career growth with opportunities to advance with our growing organization. We promote a culture of diversity, inclusion, and work-life balance. Our core values consist of Service Excellence, Teamwork, Ownership, Respect, and Integrity.
Overview We’re looking for a high-energy, people-first professional who thrives in fast-paced environments and enjoys helping others make important life decisions. This role is ideal for someone with a background in customer service, hospitality, retail, or call centers who is ready to step into a consultative sales role. You’ll guide aspiring entrepreneurs through starting their businesses, acting as both an advisor and a trusted partner. This position will be on-site at our Reno, NV office.
Responsibilities
Help entrepreneurs start businesses by consulting on and selling our business formation services
Develop and nurture strong relationships with clients, making connections that matter
Identify client needs and tailor solutions that align with their goals
Work alongside a driven team to drive sales growth and achieve greatness. Collaborate with Passion!
Embody our mission and values in every interaction, making a real difference (Service Excellence, Teamwork, Ownership, Respect, and Integrity)
Handle high-volume customer interactions while maintaining exceptional service quality
Utilize CRM software to manage leads, track client interactions, and maintain detailed records
Process client information, payments, and documentation with accuracy and attention to detail
Qualifications
1+ years customer service experience in call‑center, sales, hospitality, retail, or service industries with a proven track record of excellence
High‑volume phone skills with experience handling 50+ daily interactions while maintaining professional standards and customer satisfaction
Proven ability to build trust and provide consultative solutions – experience working with first‑time buyers, clients making significant decisions, or customers requiring personalized guidance
Strong problem‑solving capabilities, including researching customer needs, resolving complex issues, and de‑escalating challenging situations
Technical proficiency with CRM systems, multiple software platforms, and the ability to quickly learn new technologies
Experience with data entry, payment processing, and maintaining detailed, accurate records
Track record demonstrating self‑motivation, adaptability across different environments, and ability to work independently or as part of a team
Actual compensation will depend on several factors, but the annual average compensation is around $60,000.
Benefits
Medical, Dental, Vision Insurance
401k with Matching Contributions
Paid Time Off
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Short‑Term/Long‑Term Disability Insurance
Fertility benefits
Mental Health benefits
One Medical
Fringe lifestyle benefits up to $250
Join us in making a difference as we build our future and help ensure access to professional legal advice to all! LegalZoom is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment. LegalZoom prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, LegalZoom is enrolled in the E‑Verify program. For additional information on E‑Verify, please visit the Participation and Right to Work pages.
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Description Position at Inc Authority
Inc Authority is a business formation company headquartered in Nevada that specializes in helping businesses launch and grow throughout the U.S. We have multiple avenues of career growth with opportunities to advance with our growing organization. We promote a culture of diversity, inclusion, and work-life balance. Our core values consist of Service Excellence, Teamwork, Ownership, Respect, and Integrity.
Overview We’re looking for a high-energy, people-first professional who thrives in fast-paced environments and enjoys helping others make important life decisions. This role is ideal for someone with a background in customer service, hospitality, retail, or call centers who is ready to step into a consultative sales role. You’ll guide aspiring entrepreneurs through starting their businesses, acting as both an advisor and a trusted partner. This position will be on-site at our Reno, NV office.
Responsibilities
Help entrepreneurs start businesses by consulting on and selling our business formation services
Develop and nurture strong relationships with clients, making connections that matter
Identify client needs and tailor solutions that align with their goals
Work alongside a driven team to drive sales growth and achieve greatness. Collaborate with Passion!
Embody our mission and values in every interaction, making a real difference (Service Excellence, Teamwork, Ownership, Respect, and Integrity)
Handle high-volume customer interactions while maintaining exceptional service quality
Utilize CRM software to manage leads, track client interactions, and maintain detailed records
Process client information, payments, and documentation with accuracy and attention to detail
Qualifications
1+ years customer service experience in call‑center, sales, hospitality, retail, or service industries with a proven track record of excellence
High‑volume phone skills with experience handling 50+ daily interactions while maintaining professional standards and customer satisfaction
Proven ability to build trust and provide consultative solutions – experience working with first‑time buyers, clients making significant decisions, or customers requiring personalized guidance
Strong problem‑solving capabilities, including researching customer needs, resolving complex issues, and de‑escalating challenging situations
Technical proficiency with CRM systems, multiple software platforms, and the ability to quickly learn new technologies
Experience with data entry, payment processing, and maintaining detailed, accurate records
Track record demonstrating self‑motivation, adaptability across different environments, and ability to work independently or as part of a team
Actual compensation will depend on several factors, but the annual average compensation is around $60,000.
Benefits
Medical, Dental, Vision Insurance
401k with Matching Contributions
Paid Time Off
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Short‑Term/Long‑Term Disability Insurance
Fertility benefits
Mental Health benefits
One Medical
Fringe lifestyle benefits up to $250
Join us in making a difference as we build our future and help ensure access to professional legal advice to all! LegalZoom is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment. LegalZoom prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, LegalZoom is enrolled in the E‑Verify program. For additional information on E‑Verify, please visit the Participation and Right to Work pages.
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