Personal Banker I
First State, Denison, TX, United States
**Customer and Personal Service** – Knowledge of principles and processes for providing customer and personal services.
This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.**English Language** – Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.**Mathematics** – knowledge of arithmetic, algebra, and their applications.**Oral Comprehension** – The ability to listen to and understand information and ideas presented through spoken words and sentences.**Oral Expression** – The ability to communicate information and ideas in speaking so others will understand.**Problem Sensitivity** – The ability to tell when something is wrong or is likely to go wrong and know what steps to take to correct the problem.
It does not involve solving the problem, only recognizing there is a problem.**Information Ordering** – The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).**Number Facility** – The ability to add, subtract, multiply, or divide quickly and correctly.**Speech Clarity** – The ability to speak clearly so others can understand you both in person and over the phone.**Near Vision** – The ability to review customer information on the computer, on documents as well as visually identify customer identity.**Speech Recognition** – The ability to identify and understand the speech of another person.**Mathematical Reasoning** – The ability to choose the right mathematical methods or formulas to solve a problem.**Physical Requirements** – **Lifting** – The ability to lift a minimum of 10 lbs. up to a height of 3-4 ft.
**Standing/sitting** – Must have the ability to remain in stationary positions 75% of the business day.**Dexterity** – The ability to operate a computer and other office machinery, such as a calculator, adding machine, copy machine and printer.**Hearing** – The ability to exchange accurate information to customers relating to their accounts and/or banking procedures.**Active Learning** – Understanding the implications of new information for both current and future problem-solving and decision-making.
The ability to learn technical material. #J-18808-Ljbffr
This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.**English Language** – Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.**Mathematics** – knowledge of arithmetic, algebra, and their applications.**Oral Comprehension** – The ability to listen to and understand information and ideas presented through spoken words and sentences.**Oral Expression** – The ability to communicate information and ideas in speaking so others will understand.**Problem Sensitivity** – The ability to tell when something is wrong or is likely to go wrong and know what steps to take to correct the problem.
It does not involve solving the problem, only recognizing there is a problem.**Information Ordering** – The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).**Number Facility** – The ability to add, subtract, multiply, or divide quickly and correctly.**Speech Clarity** – The ability to speak clearly so others can understand you both in person and over the phone.**Near Vision** – The ability to review customer information on the computer, on documents as well as visually identify customer identity.**Speech Recognition** – The ability to identify and understand the speech of another person.**Mathematical Reasoning** – The ability to choose the right mathematical methods or formulas to solve a problem.**Physical Requirements** – **Lifting** – The ability to lift a minimum of 10 lbs. up to a height of 3-4 ft.
**Standing/sitting** – Must have the ability to remain in stationary positions 75% of the business day.**Dexterity** – The ability to operate a computer and other office machinery, such as a calculator, adding machine, copy machine and printer.**Hearing** – The ability to exchange accurate information to customers relating to their accounts and/or banking procedures.**Active Learning** – Understanding the implications of new information for both current and future problem-solving and decision-making.
The ability to learn technical material. #J-18808-Ljbffr