Revenue Tax Analyst 1 or 2
State of Louisiana, Baton Rouge, LA, United States
About This Job
At the Louisiana Department of Revenue, we are dedicated to fairly and efficiently administering the state’s tax laws to ensure compliance while providing exceptional customer service. We are committed to fostering public trust, enhancing economic growth, and maximizing revenue collection to support essential services that benefit all citizens of Louisiana.
Ideal Candidate Competencies
Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.
Making Accurate Judgments: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.
Minimum Qualifications One year of experience in administrative services.
Experience Substitution: Every 15 semester hours earned from an accredited college or university will substitute for six months of the required experience.
Job Duties
Analyze account history, balances, documentation, and system activity to determine appropriate account status and resolution actions in accordance with statutes and ODR policy.
Respond to telephone and in-person inquiries regarding accounts placed with ODR, providing accurate and policy-based information.
Interpret and explain applicable statutes, policies, and account actions to customers and stakeholders.
Conduct skip tracing using approved research tools, including TLO, LOR Tax System, Louisiana Workforce Commission employment database, and other authorized resources.
Evaluate account eligibility for payment arrangements and other disposition actions in accordance with ODR policies and statutory limitations.
Position Specific Details
Appointment Type: Probational, Promotional, Job Appointment, Detail to Special Duty or WAE.
Career Progression: This position may be filled as a Revenue Tax Analyst 1 or 2.
Compensation: The salary offered will be determined based on qualifications and experience.
Benefits
Insurance Coverage: More information can be found at https://info.groupbenefits.org/.
Parental Leave: Up to six weeks paid parental leave. More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx.
Holidays and Leave: State employees receive the following paid holidays each year: New Year’s Day, Martin Luther King, Jr. Day, Mardi Gras, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran’s Day, Thanksgiving Day, and Christmas Day. Additional holidays may be proclaimed by the Governor.
Leave Accrual: State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement: State of Louisiana employees are eligible to participate in various retirement systems based on the type of appointment and agency.
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Ideal Candidate Competencies
Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.
Making Accurate Judgments: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.
Minimum Qualifications One year of experience in administrative services.
Experience Substitution: Every 15 semester hours earned from an accredited college or university will substitute for six months of the required experience.
Job Duties
Analyze account history, balances, documentation, and system activity to determine appropriate account status and resolution actions in accordance with statutes and ODR policy.
Respond to telephone and in-person inquiries regarding accounts placed with ODR, providing accurate and policy-based information.
Interpret and explain applicable statutes, policies, and account actions to customers and stakeholders.
Conduct skip tracing using approved research tools, including TLO, LOR Tax System, Louisiana Workforce Commission employment database, and other authorized resources.
Evaluate account eligibility for payment arrangements and other disposition actions in accordance with ODR policies and statutory limitations.
Position Specific Details
Appointment Type: Probational, Promotional, Job Appointment, Detail to Special Duty or WAE.
Career Progression: This position may be filled as a Revenue Tax Analyst 1 or 2.
Compensation: The salary offered will be determined based on qualifications and experience.
Benefits
Insurance Coverage: More information can be found at https://info.groupbenefits.org/.
Parental Leave: Up to six weeks paid parental leave. More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx.
Holidays and Leave: State employees receive the following paid holidays each year: New Year’s Day, Martin Luther King, Jr. Day, Mardi Gras, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran’s Day, Thanksgiving Day, and Christmas Day. Additional holidays may be proclaimed by the Governor.
Leave Accrual: State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement: State of Louisiana employees are eligible to participate in various retirement systems based on the type of appointment and agency.
#J-18808-Ljbffr