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Revenue Tax Analyst 1 or 2

State of Louisiana, Baton Rouge, LA, United States


At the Louisiana Department of Revenue, we are dedicated to fairly and efficiently administering the state’s tax laws to ensure compliance while providing exceptional customer service. We are committed to fostering public trust, enhancing economic growth, and maximizing revenue collection to support essential services that benefit all citizens of Louisiana.

We’re looking for a

Revenue Tax Analyst

to join our

Debt Recovery Division .

Competencies

Communicating Effectively:

The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.

Focusing on Customers:

The ability to understand and meet the needs, preferences, and experiences of internal and external customers.

Making Accurate Judgments:

The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.

Qualifications One year of experience in administrative services. 15 semester hours earned from an accredited college or university will substitute for six months of the required experience.

Job Duties

Analyze account history, balances, documentation, and system activity to determine appropriate account status and resolution actions in accordance with statutes and ODR policy.

Respond to telephone and in-person inquiries regarding accounts placed with ODR, providing accurate and policy-based information.

Interpret and explain applicable statutes, policies, and account actions to customers and stakeholders.

Conduct skip tracing using approved research tools, including TLO, LOR Tax System, Louisiana Workforce Commission employment database, and other authorized resources.

Evaluate account eligibility for payment arrangements and other disposition actions in accordance with ODR policies and statutory limitations.

Position-Specific Details

Appointment Type:

Probational, Promotional, Job Appointment, Detail to Special Duty or WAE

Career Progression:

This position may be filled as a Revenue Tax Analyst 1 or 2.

Compensation:

The salary offered will be determined based on qualifications and experience.

Legal Requirements

A Tax and Natural Disaster Clearance will be conducted on all selected applicants to validate the timely submission of tax returns and payments. It is a requirement that all Revenue employees must adhere to all tax laws of the State of Louisiana.

LA R.S.15:587.5, 587.6 and the IRS require the Louisiana Department of Revenue to conduct a criminal history records check of a prospective employee who will access federal tax information to perform job duties. Any applicant who receives and accepts a conditional offer of employment will require a completed criminal history records check prior to his or her first day of work.

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