Sr. Contract Specialist
Quest Diagnostics, Secaucus, NJ, United States
Sr. Contract Specialist - Secaucus, NJ, Monday to Friday, 8:00 AM to 5:00 PM
Pay range: $80,000- $115,000/ year
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits Information:
Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness®
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre‑tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy‑up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts programEducation assistance through MyQuest for Education
Career advancement opportunities
and so much more!
Coordinate all contract preparation activities related to the Contract Administration Centers of Excellence component of the contracting process from opportunity identification through contract execution and reporting, utilizing Salesforce.com, Apttus and DocuSign web‑based applications to assist with those efforts. Drive system and process compliance, controls and standardization for high‑volume and high‑risk customers to include: Health Plans, Integrated/Independent Physician Associations, Nationwide Accounts, Health Systems, Accountable Care Organizations, and other laboratories, managing profitable and meaningful changes in the company. Manage system development activities for applications that support the contracting process. Work cross‑functionally with Legal, Finance, Commercial Technology, Clinical Franchises, and regional commercial representatives to develop, implement and drive contract administration compliance and standardization.
Responsibilities
Develop and implement strategy and criteria for Apttus and DocuSign implementation in Corporate and Regional applications
Manage all contract administration activities within the Apttus Contract Lifecycle management system, DocuSign eSignature system and other partnered applications
Manage and complete Payer Insurance Provider Lists providing detail of participating and non‑participating payers on the company’s website
Manage and complete Payer regulatory documents, such as Attestations and Credentialing applications, engaging with Legal, Compliance and Corporate Security through the completion of the documents
Train internal customers and business partners on processes and procedures tied to established Contracting Processes
Develop and maintain reporting on key performance indicators (KPI) to monitor contract performance
Create and distribute reporting regarding Quest Diagnostics laboratory performance, footprint and access through use of consolidated laboratory scorecards, facilities database and geo‑mapping software (GeoAccess & Map Point) to both internal and external customers
Participate in scheduled audits and provide requested deliverables that support contract system and process compliance in accordance with company standards
Create and update SOPs and playbooks to ensure that processes are aligned with the Centers of Excellence key business objectives
Work cross‑functionally with Commercial Leadership, Legal, Health Plans Sales team, Franchises, Regions, Esoteric laboratories and other internal resources to drive Contract Administration Centers of Excellence
Other duties as assigned
Qualifications Required Work Experience:
3 years experience in Lab Industry and a comprehensive understanding of functional departments within a Laboratory-based organization to include but not limited to: Sales, Legal, Compliance, Billing, Lab Operations, Marketing
3 years’ experience with managing a contracting process/function
3 years’ experience in CRM and Contract Lifecycle Management software/applications, particularly Salesforce.com and Apttus cloud‑based software
Physical and Mental Requirements:
Ability to sit or stand for long periods of time
Knowledge:
Lab industry knowledge, specifically around ancillary provider contracting
Skills:
Planning and organization
Able to perform in a fast paced environment
Lominger’s Competencies:
Business Acumen
Approachability
Customer Focus
Self‑Development
Organizational Savvy
Learning on the Fly
Problem Solving
Dealing with Ambiguity
Drive for Results
Education
Bachelor’s Degree (Preferred)
High School Diploma or Equivalent (Required)
About the Team Quest Diagnostics honors our service members and encourages veterans to apply.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
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Pay range: $80,000- $115,000/ year
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits Information:
Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness®
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre‑tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy‑up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts programEducation assistance through MyQuest for Education
Career advancement opportunities
and so much more!
Coordinate all contract preparation activities related to the Contract Administration Centers of Excellence component of the contracting process from opportunity identification through contract execution and reporting, utilizing Salesforce.com, Apttus and DocuSign web‑based applications to assist with those efforts. Drive system and process compliance, controls and standardization for high‑volume and high‑risk customers to include: Health Plans, Integrated/Independent Physician Associations, Nationwide Accounts, Health Systems, Accountable Care Organizations, and other laboratories, managing profitable and meaningful changes in the company. Manage system development activities for applications that support the contracting process. Work cross‑functionally with Legal, Finance, Commercial Technology, Clinical Franchises, and regional commercial representatives to develop, implement and drive contract administration compliance and standardization.
Responsibilities
Develop and implement strategy and criteria for Apttus and DocuSign implementation in Corporate and Regional applications
Manage all contract administration activities within the Apttus Contract Lifecycle management system, DocuSign eSignature system and other partnered applications
Manage and complete Payer Insurance Provider Lists providing detail of participating and non‑participating payers on the company’s website
Manage and complete Payer regulatory documents, such as Attestations and Credentialing applications, engaging with Legal, Compliance and Corporate Security through the completion of the documents
Train internal customers and business partners on processes and procedures tied to established Contracting Processes
Develop and maintain reporting on key performance indicators (KPI) to monitor contract performance
Create and distribute reporting regarding Quest Diagnostics laboratory performance, footprint and access through use of consolidated laboratory scorecards, facilities database and geo‑mapping software (GeoAccess & Map Point) to both internal and external customers
Participate in scheduled audits and provide requested deliverables that support contract system and process compliance in accordance with company standards
Create and update SOPs and playbooks to ensure that processes are aligned with the Centers of Excellence key business objectives
Work cross‑functionally with Commercial Leadership, Legal, Health Plans Sales team, Franchises, Regions, Esoteric laboratories and other internal resources to drive Contract Administration Centers of Excellence
Other duties as assigned
Qualifications Required Work Experience:
3 years experience in Lab Industry and a comprehensive understanding of functional departments within a Laboratory-based organization to include but not limited to: Sales, Legal, Compliance, Billing, Lab Operations, Marketing
3 years’ experience with managing a contracting process/function
3 years’ experience in CRM and Contract Lifecycle Management software/applications, particularly Salesforce.com and Apttus cloud‑based software
Physical and Mental Requirements:
Ability to sit or stand for long periods of time
Knowledge:
Lab industry knowledge, specifically around ancillary provider contracting
Skills:
Planning and organization
Able to perform in a fast paced environment
Lominger’s Competencies:
Business Acumen
Approachability
Customer Focus
Self‑Development
Organizational Savvy
Learning on the Fly
Problem Solving
Dealing with Ambiguity
Drive for Results
Education
Bachelor’s Degree (Preferred)
High School Diploma or Equivalent (Required)
About the Team Quest Diagnostics honors our service members and encourages veterans to apply.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
#J-18808-Ljbffr