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Lifestyle Director @ KIVA

BlueStar Resort & Golf, Peoria, AZ, United States


Trilogy® at Vistancia®: Kiva & Mita Clubs Trilogy at Vistancia is comprised of three feature club experiences: the golf club, the original community centerpiece Kiva Club, and the recently introduced Mita Club. The golf course, the feature restaurant, V's Taproom, the full‑service Alvea Spa, and the events & weddings venue are all available to the public.

Employment Status

Full Time

Pay Range: $75,000 - $80,000 Annual

Dept: Trilogy at Vistancia – Kiva Club

Location: Peoria, 40 minutes west of Scottsdale & Northwest of downtown Phoenix, Arizona

Benefits

Company medical, dental and life insurance plans effective the first of the month following the first day of full‑time employment for full‑time team members working 30 hours or more per week.

Paid Time Off (PTO) accrual at a rate of 120 hours per year.

7 paid holidays annually.

Eligibility for the J.F. Shea Co., Inc. 401(k) plan after completion of 30 days of service for team members 21 years and older.

Position Overview The Lifestyle Director assists the club in achieving its most critical goal: bringing the community to life through events, programming, communications, and more. To do this, the Lifestyle Director works with his/her peers throughout the Club in developing activities and events that will draw interest from a wide variety of Members, and then collecting and organizing the necessary logistics to make these events happen.

There are six core roles to the Lifestyle Director position:

Club Ambassador – the face of the Club, rallying Members to support the Club and its efforts.

Marketing Communicator – supports the Club’s overall goal to increase participation.

MTL Maximizer – ultimately responsible for ensuring the community website is up‑to‑date and accurate for all areas of the Club.

Utility Player – willing to jump in and do what needs to be done to help the Club be successful.

Financial Administrator – manages the budget given and ensures the administration of the role is handled.

Innovator‑in‑Chief – creative in developing new, unique activities that can enrich Members’ lives.

The Lifestyle Director must be able to deploy a wide variety of skills, including personality, charisma, empathy, creativity, copywriting, creative development, web content management, email/text/alert deployment, and more.

Key Responsibilities

Communicate the core values and mission of BlueStar Resort & Golf (BSRG) to support the achievement of company goals.

Create a comprehensive member program that includes monthly activities and events for recreation, enrichment, creative expression, and travel. BSRG proprietary programs include Explore 52, Explore 360, Club Connect, and more.

Work with other department leaders to develop programs that synergize with the activity programs.

Host Club events and activities, soliciting feedback from attendees for potential improvement in the future.

Create strategic partnerships with the Shea Community Representatives to share information and create engaging lifestyle events to showcase the Trilogy lifestyle and attract new buyers.

Create open communication with Members to share ideas.

Help Members achieve their lifestyle goals via Member‑led Clubs, MyTrilogyLife.com (MTL) maximization, and whatever else is necessary to help people love where they live.

Support the budget creation process and monitor the budget to assure revenues and expenses are meeting the department’s financial goals; coach team members in creating their program budgets.

Update the member website My Trilogy Life daily to maintain all community activity and event information.

Contribute to #MyTrilogyLife magazine.

Other duties and responsibilities may be assigned.

Personal Attributes

Must be highly customer oriented and responsive with high need for closure.

Able to work under pressure and balance multiple priorities and assignments.

Strong team‑building skills including the ability to lead, cooperate, and motivate.

Must be a role model and able to live our BlueStar core values: Honesty and Integrity, Respect for the Individual, Teamwork, Competitive Spirit.

Minimum Requirements / Qualifications / Skills

Bachelor’s degree preferred, or the equivalent combination of education and professional experience. Background in the hospitality or travel industry required. F&B experience would be beneficial.

Two years’ experience in event planning and budgeting preferred.

Experience working in a Homeowners Association (HOA) or knowledge of working with homebuilders beneficial.

Current First Aid, CPR/AED certification, and other safety certifications, as required by the Club.

Computer literate with knowledge of Microsoft Office and proficiency in Excel.

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

Ability to write reports, business correspondence, and procedure manuals.

Ability to speak effectively before groups of customers or team members.

Must possess basic computational ability as well as budgetary analysis.

Must have effective verbal communication skills.

Must have written communication skills with strong attention to detail.

Must have strategic planning, change management, problem‑solving, decision‑making, delegation, time management, supervisory and employee development skills.

Must demonstrate initiative, with an ability to think, work, solve practical problems, and make independent decisions based on sound judgment.

Must be comfortable working in a fast‑paced environment where continuous improvement is expected.

This position requires a flexible schedule, to include evenings and weekends.

Valid Driver’s License required.

Work Environment This position generally operates in a professional indoor office environment, but may have some exposure to outdoor weather conditions, and occasionally native wildlife, when on the grounds of the facility or attending outdoor events. There is routine use of standard office equipment, such as computers, phones, and copy machines. The noise level in the work environment is usually moderate.

Physical Demands While performing the duties of this job, the employee is regularly required to speak and hear; sit, stand and walk (occasionally for an extended period), use hands to fingers, handle or feel, bend, and reach with hands and arms. The employee must be able to occasionally lift and/or move up to 20 pounds.

Travel This position may require up to 20% travel. The Lifestyle Director regularly travels locally to attend activities and events, with occasional overnight travel.

BLUESTAR RESORT & GOLF IS AN EQUAL OPPORTUNITY EMPLOYER

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