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Macy's is hiring: Product Analyst (SEO) in New York

Macy's, New York, NY, United States


Be part of an amazing story
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview
The Product Analyst is a member of the Analytics Team which empowers macys.com with analytics insights to support planning, tactical execution, and optimizing the customer experience. They support Product Management, User Experience, & Technology teams with reporting and analysis, delivering crucial business intelligence. The analyst presents actionable insights to aid decision-makers and assists Macys.com’s A/B and multivariate testing programs. This involves designing and analyzing experiments in collaboration with internal clients like Marketing and Merchandising, as well as technology partners. The role requires multitasking through various project stages and delivering quality insights and recommendations regularly to drive business growth. Other duties as assigned.

What You Will Do

Support Product Management/SEO, and Technology teams in identifying opportunities to increase site conversion with a focus on SEO

Identify technical SEO opportunities and provide data-backed recommendations.

Stay up to date on SEO trends, algorithm updates, and competitor performance.

Build and maintain SEO dashboards in Tableau, Adobe Analytics, and/or Looker combining various data sources to create a singular view ensuring accurate reporting.

Collaborate with Marketing team to understand holistic SERP performance, forecasting, and make recommendations based on insights.

Design experiments, validate test data, conduct analysis, and report results to measure the impact of SEO enhancements on site metrics such as traffic and conversion.

Collaborate with other teams to identify reporting requirements for new site functionality and assist in creating specifications for technology teams to implement correct analytics code.

Produce ad hoc analysis to find opportunities to enhance the product roadmap, present clear, actionable data and insights to digital leadership and stakeholders.

Demonstrate full understanding and application of digital analytics tools to achieve business objectives.

Support and train internal users on digital analytics tools.

Stay updated on trends and best practices in digital analytics and e-commerce.

Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Maintain regular, dependable attendance and punctuality.

Skills You Will Need
Analytical Skills: Proficiency in analyzing digital, SEO, and marketing data and drawing actionable insights to support decision-making processes.

Communication Skills: Ability to effectively communicate technical information and succinct insights to various stakeholders across different levels of the organization.

Project Management: Capability to juggle multiple projects simultaneously, prioritize tasks, and adhere to timelines while ensuring quality deliverables.

Collaboration: Aptitude for collaborating with cross-functional teams, including Product Management, Marketing, and Engineering, to achieve common objectives.

Problem-Solving: Capacity to think creatively, strategically, and technically to address challenges and identify opportunities for site enhancement and monetization.

Ownership: Desire and ability to take ownership of products/projects, driving them from conception to execution while ensuring alignment with business objectives.

Technical Proficiency: Expertise in SEO tools, digital analytics tools, and MS Office programs to effectively analyze data, generate reports, and develop dashboards for internal stakeholders, including proficiency with SQL queries.

Continuous Learning: Stay updated on emerging search engine trends and best practices in digital analytics and e-commerce to enhance skills and knowledge in the field.

Adaptability: Flexibility to adapt to changing priorities, tight timelines, and various business needs in a dynamic environment.

Who You Are

Dedicated to fulfilling ideals of diversity, inclusion, and respect that Macy’s aspires to achieve every day in every way.

5 years of direct experience in digital analytics or digital marketing with a focus on SEO.

Experience answering complex business questions connecting search engine query to sale, preference for experience with large retailers.

Experience utilizing SEO tools such as Search Console, Google Analytics, SEOClarity, ScreamingFrog, SEMRush, and/or related tools.

Excellent analytical & problem-solving skills.

Good understanding of HTML, website design, and web analytics.

Must demonstrate proficiency in writing and troubleshooting SQL/GBQ queries.

Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.

Able to work a flexible schedule based on department and company needs.

What We Can Offer You

An inclusive, challenging, and refreshingly fun work environment

Competitive pay and benefits rooted in principles of equity

Performance incentives and annual merit review

Merchandise discounts

Health and Wellness Benefits across medical, dental, vision, and additional insurance

Retirement Savings Plan with 401k match opportunity

Employee Assistance Program (mental health counseling and legal/financial advice)

Resources for continuous learning, career growth, and leadership development

8 paid holidays

Paid Time Off (first year prorated depending on start date)

Tuition reimbursement program

Guild education benefit funds 100% of tuition, books, and fees in designated programs

Colleague Resource Groups (CRGs) and give-back/volunteer opportunities

Empowerment and autonomy to perform impactful work with tangible results

About Macy’s
Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.

Bring your creativity, energy, and ideas to the Macy's team – Apply Today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.

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In Summary: The Product Analyst is a member of the Analytics Team which empowers macys.com with analytics insights to support planning, tactical execution, and optimizing the customer experience . The analyst presents actionable insights to aid decision-makers . The role requires multitasking through various project stages and delivering quality insights .

En Español: Sea parte de una historia increíble Macys es más que solo una tienda. Somos una historia. Una que ha capturado los corazones y las mentes de Estados Unidos durante más de 160 años. Una historia sobre innovaciones y tradiciones... acerca de tiendas inspiradoras e irresistibles productos... sobre la emoción de los fuegos artificiales del 4 de julio, y la maravilla del Día de Acción de Gracias. Hemos sido parte de momentos memorables y hitos para innumerables clientes y colegas. Esas historias son parte de lo que hace que este sea un lugar tan especial para trabajar. Job Overview El Analista de Producto es miembro del Equipo Analytics que empodera a macys.com con información analítica para apoyar la planificación, ejecución de pruebas y optimización de la experiencia del cliente. Apoyan al equipo de Gestión de Productos, Experiencia de Usuario y Tecnología con informes y análisis. Otras tareas según se asignen. Lo que harás Apoyar a los equipos de gestión del producto / SEO y tecnología en la identificación de oportunidades para aumentar la conversión del sitio con un enfoque en el SEO Identificar las oportunidades técnicas de SEO y proporcionar recomendaciones respaldadas por datos Manténgase al día sobre tendencias de SEO, actualizaciones de algoritmos y rendimiento de competidores Construir y mantener tablas de control de SEO en Tableau, Adobe Analytics y/o Looker combinando varias fuentes de datos para crear una visión singular asegurando informes exactos Colaborar con el equipo de marketing para comprender holisticamente el desempeño SERP, pronóstico y hacer recomendaciones basadas en conocimientos Diseñar experimentos, validar datos de prueba, llevar a cabo análisis e informar resultados para medir el impacto de las capacidades de SEO sobre métricas como mejorar el tráfico y la mejora del mercado. Trabajar con otros equipos de trabajo para identificar requisitos de autenticidad de nuevos sitios y ayudar a ejecutar prácticas específicas de conversión de información Para implementar procesos de desarrollo adecuados. Ocasionalmente se requiere moverse en el lugar de trabajo y alcanzar con las manos y los brazos. Requiere una visión cercana. Capacidad para trabajar un horario flexible basado en las necesidades del departamento y la empresa. Lo que podemos ofrecerle Un entorno laboral inclusivo, desafiante y refrescante Beneficios competitivos arraigados en principios de equidad Incentivos de rendimiento e revisión anual del mérito Descuentos Mercancías beneficios de salud y bienestar Health and Wellness Benefits across medical, dental, vision, and additional insurance Retirement Savings Plan with 401k match opportunity Employee Assistance Program (consultoría de salud mental y asesoramiento legal/financiero) Recursos para aprendizaje continuo, crecimiento profesional y desarrollo de liderazgo 8 vacaciones pagadas Time Off (prorated dependiendo de la fecha de inicio del primer año) Tuition Guild programas de reembolso de cargos de educación 100% resultados tangibles de matrícula, libros, y tarifas emocionantes programas en Colegas Resource Groups (CRGs) y dar a Macy's cuenta de sus experiencias personales como voluntarios y continuando su viaje en línea, ya sea por crear oportunidades de vida propia o macy ' s experiencia en torno al tiempo emocionante de desempeñarse en una tienda de Macy, ahora es un proceso de creación de macy Nuestras oportunidades en ventas, mercancías, operaciones, servicio al cliente, almacén, marketing y otras áreas te permiten expresar tu creatividad y compromiso con la excelencia, hacer crecer tu carrera y marcar una diferencia para tus colegas y clientes de Macy's. Tráela a tu creatividad, energía e ideas al equipo de Macys Aplique hoy!