
Senior Change Management & Communications Consultant
MUFG, Tempe, AZ, United States
We are seeking a Senior Change Management & Communications Consultant to design and deliver integrated change and communication strategies that enable successful adoption of organizational initiatives. The role emphasizes both change execution and clear, compelling communication to help leaders, teams, and employees understand, engage with, and sustain change.
The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day.
Key Responsibilities
Design and execute end-to-end change management strategies aligned to program objectives
Develop adoption, reinforcement, and sustainability strategies to support long-term outcomes
Partner with program leaders and sponsors to anticipate resistance and proactively manage risks
Craft clear, audience-tailored messaging for executives, managers, and frontline stakeholders
Create and oversee delivery of communication assets (presentations, emails, talking points, FAQs, intranet or digital content)
Ensure messaging consistency across initiatives while adapting tone and content to different audiences
Translate complex initiatives into clear narratives that explain the "why," "what," and "what’s changing"
Coach leaders and people managers on effective change and communication behaviors
Act as a trusted advisor to leaders navigating ambiguity and transformation
Required Qualifications
Hands‑on experience delivering change and communication activities for complex initiatives
Strong grounding in change management methodologies and principles (e.g., ADKAR, Kotter, Prosci, or similar)
Excellent written and verbal communication skills, with demonstrated ability to tailor messaging to different audiences
Proven stakeholder management, facilitation, and influencing capabilities
Ability to work independently while managing multiple priorities in fast‑paced environments
Preferred Qualifications
7+ years of experience leading change management and communication efforts across programs or organizations
Consulting or professional services experience
Experience influencing senior leaders and working with executive sponsors
Exposure to large‑scale transformations (technology, process, operating model, or cultural change)
Strong judgment in balancing structure with flexibility based on context
What We Look For
Strong change practitioner with a communications-forward mindset
Ability to simplify complexity and tell clear, compelling change stories
High emotional intelligence and adaptability
Pragmatic, delivery-oriented approach with attention to people impact
Passion for enabling successful adoption through thoughtful change and communication
Compensation & Benefits
The typical base pay range for this role is between $70K - $106K depending on job‑related knowledge, skills, experience, and location. This role may also be eligible for discretionary performance‑based bonus and/or incentive compensation. Our Total Rewards program provides a comprehensive benefits package that includes health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays.
MUFG Benefits Summary (https://careers.mufgamericas.com/sites/default/files/document/2023-01/mb-live-well-work-well.pdf)
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.
The above statements describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
We are proud to be an Equal Opportunity Employer and committed to leveraging diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.
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