PUBLIC DEFENDER INTAKE SPECIALIST I Repost
State of Maryland, Baltimore, MD, United States
Introduction
As a State agency, Maryland Office of the Public Defender (MOPD) is an affirmative action and equal opportunity employer. MOPD is committed to the full inclusion of all qualified individuals without regard to race, color, religion, sex, physical or mental disability, age, sexual orientation, gender identity, national origin, veteran status or genetic information. All applicants must be able to communicate with clients and visitors, possess the ability to complete tasks in a fast‑paced environment, and work in various settings. MOPD is further committed to providing equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs and activities. Applicants must be able to operate a computer and other office equipment and must have access to a motor vehicle or be able to navigate public transportation. If a reasonable accommodation is needed, please contact Tawanda Jackson, Human Resources Supervisor, 410‑767‑8503, tawandal.jackson@maryland.gov.
Grade ASTD8
Location 200 Kent Ave, Suite 102, LaPlata, MD 20646 (Charles County office)
Main Purpose of Job A Public Defender Intake Specialist I is the intermediate level of work determining client eligibility for representation by the Office of the Public Defender and obtaining initial client information for preparation of case files. Employees in this classification receive moderate supervision from a Public Defender Intake Specialist Supervisor or an administrator and work at local public defender offices, jails, detention centers, prisons and Maryland courts.
Position Duties The Public Defender Intake Specialist I is the first interaction clients have with the Office of the Public Defender. Responsibilities include creating the file for the attorney, creating and mailing assignment letters to clients and attorneys, filing entries of appearance with the court, answering phones, greeting the public, retrieving and entering data, organizing case files, processing discovery, and assisting coworkers as needed.
Minimum Qualifications
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: Six months of experience interviewing persons for the purpose of obtaining and verifying background or financial information.
Notes
Candidates may substitute additional experience interviewing persons for the purpose of obtaining background or financial information on a year‑for‑year basis for the required education.
Candidates may substitute 60 credit hours from an accredited college or university for the required experience.
Candidates may substitute U.S. Armed Forces military service experience as a non‑commissioned officer in Compliance Inspection and Support classifications or the Compliance Inspection and Support specialty codes on a year‑for‑year basis for the required experience.
Preferred Qualifications
Proficiency in data entry, strong communication skills, and experience working in a fast‑paced retail or office environment.
Customer service experience and strong interest in working with indigent defendants and their families.
Experience working with MDEC Documents.
Licenses, Registrations & Certifications Employees in this classification may be assigned duties requiring the operation of a motor vehicle. Employees assigned such duties must possess a valid motor vehicle operator’s license in the State of Maryland.
Selection Process Applicants who meet the minimum qualifications will be admitted to an examination for this classification. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.
Examination Process The examination will consist of a rating of your education, training and experience related to the position requirements. You may be required to complete a qualifications supplement or be rated based on your application. It is important to provide complete and accurate information.
EEO Statement As an equal‑opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who reflect the State’s diversity. We thank our veterans for their service and encourage them to apply. People with disabilities and bilingual candidates are encouraged to apply.
#J-18808-Ljbffr
Grade ASTD8
Location 200 Kent Ave, Suite 102, LaPlata, MD 20646 (Charles County office)
Main Purpose of Job A Public Defender Intake Specialist I is the intermediate level of work determining client eligibility for representation by the Office of the Public Defender and obtaining initial client information for preparation of case files. Employees in this classification receive moderate supervision from a Public Defender Intake Specialist Supervisor or an administrator and work at local public defender offices, jails, detention centers, prisons and Maryland courts.
Position Duties The Public Defender Intake Specialist I is the first interaction clients have with the Office of the Public Defender. Responsibilities include creating the file for the attorney, creating and mailing assignment letters to clients and attorneys, filing entries of appearance with the court, answering phones, greeting the public, retrieving and entering data, organizing case files, processing discovery, and assisting coworkers as needed.
Minimum Qualifications
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: Six months of experience interviewing persons for the purpose of obtaining and verifying background or financial information.
Notes
Candidates may substitute additional experience interviewing persons for the purpose of obtaining background or financial information on a year‑for‑year basis for the required education.
Candidates may substitute 60 credit hours from an accredited college or university for the required experience.
Candidates may substitute U.S. Armed Forces military service experience as a non‑commissioned officer in Compliance Inspection and Support classifications or the Compliance Inspection and Support specialty codes on a year‑for‑year basis for the required experience.
Preferred Qualifications
Proficiency in data entry, strong communication skills, and experience working in a fast‑paced retail or office environment.
Customer service experience and strong interest in working with indigent defendants and their families.
Experience working with MDEC Documents.
Licenses, Registrations & Certifications Employees in this classification may be assigned duties requiring the operation of a motor vehicle. Employees assigned such duties must possess a valid motor vehicle operator’s license in the State of Maryland.
Selection Process Applicants who meet the minimum qualifications will be admitted to an examination for this classification. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.
Examination Process The examination will consist of a rating of your education, training and experience related to the position requirements. You may be required to complete a qualifications supplement or be rated based on your application. It is important to provide complete and accurate information.
EEO Statement As an equal‑opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who reflect the State’s diversity. We thank our veterans for their service and encourage them to apply. People with disabilities and bilingual candidates are encouraged to apply.
#J-18808-Ljbffr