Customer Service Representative
Arrow Exterminators, Bloomingdale, GA, United States
Arrow Exterminators – Customer Service Representative
A full‑time Customer Service Representative position provides uncompromised service support and administration to internal and external Service Center customers. The role is hourly paid based on experience.
Day In The Life As the first point of contact, you will handle incoming phone calls, diagnose issues, schedule service, process payments, and update customer files. You will also make outbound calls to ensure technicians are fully scheduled and accounts are paid. You will work in a team environment to meet the service center’s monthly goals. Strong computer skills, problem‑solving ability, and a commitment to creating an awesome experience will ensure your success.
Minimum Qualifications
Working knowledge of Microsoft Office Suite
High school diploma or equivalent
Professional appearance
Ability to work a minimum 40‑hour workweek
Willingness to work minimal overtime as needed
Benefits
Generous time off
11 paid holidays
401(k) with company match, Roth IRA
Medical, dental and vision insurance
High deductible HSA
Telemedicine
Disability, cancer, and accident insurance
Health & wellness suite
Company-paid plus optional life insurance
Equal Opportunity Employer We are an Equal Opportunity Employer: (The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications).
Drug‑Free Workplace Arrow Exterminators is a Drug‑Free Workplace and performs pre‑employment drug screens and background checks on all employees.
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Day In The Life As the first point of contact, you will handle incoming phone calls, diagnose issues, schedule service, process payments, and update customer files. You will also make outbound calls to ensure technicians are fully scheduled and accounts are paid. You will work in a team environment to meet the service center’s monthly goals. Strong computer skills, problem‑solving ability, and a commitment to creating an awesome experience will ensure your success.
Minimum Qualifications
Working knowledge of Microsoft Office Suite
High school diploma or equivalent
Professional appearance
Ability to work a minimum 40‑hour workweek
Willingness to work minimal overtime as needed
Benefits
Generous time off
11 paid holidays
401(k) with company match, Roth IRA
Medical, dental and vision insurance
High deductible HSA
Telemedicine
Disability, cancer, and accident insurance
Health & wellness suite
Company-paid plus optional life insurance
Equal Opportunity Employer We are an Equal Opportunity Employer: (The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications).
Drug‑Free Workplace Arrow Exterminators is a Drug‑Free Workplace and performs pre‑employment drug screens and background checks on all employees.
#J-18808-Ljbffr