Lock Desk Analyst
Kind Lending | NMLS #3925, Irvine, CA, United States
Position Summary
The Lock Desk Analyst assists with daily Secondary functions which include Rate Sheet Distribution, Secondary System Audits, handling lock requests, extensions, loan parameter change requests, re-locks and other secondary functions.
Responsibilities
Audit pricing system daily to ensure accuracy of published rates.
Ensure all pricing related data is accurately entered and maintained within Blue Sage.
Review and verify lock requests as they are received by the lock desk.
Handle lock maintenance requests such as extensions, re-locks, updates, renegotiations, etc.
Assist with pricing related questions regarding policies, procedures, and investor guidelines.
Assist with training of new branch managers, AEs and employees as needed.
Assist with mandatory trade data preparation, execution, and input.
Analyze and resolve associated operational issues associated with rate lock mismatches.
Research pricing requests and update system with required pricing changes.
Maintain satisfactory attendance and report to work on time every day.
Qualifications
Minimum of 2+ years of mortgage experience preferred, preferably with pricing/registration experience.
High attention to detail and effective problem‑solving skills.
Ability to multi‑task in a fast‑paced and often stressful environment.
Must accept coaching and constructive criticism regarding best practices and designated organizational scripts.
Must have excellent organization, computer, and verbal and written communication skills.
Must have analytical thinking ability, diplomacy, and professionalism.
Work well with other team members and leaders including colleagues, correspondent counterparties, vendors, and members of the leadership team.
Must possess proficient computer skills in applications including but not limited to Excel, Word, and LOS system.
Education High School diploma or equivalent; some college preferred.
Pay Disclosure The starting base pay range for this position is $20/hour. The actual base is dependent on many factors such as work experience, business needs, market demands, and other compensation components. The base pay range is subject to change and may be modified in the future.
Work Authorization Must be able to verify identity and employment eligibility to work in the U.S. without a visa sponsorship.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift up to ten pounds. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand motion and fine coordination including use of a keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction.
Equal Opportunity Employer Kind Lending is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to race, religion, creed, color, orientation, gender, age, national origin, veteran status, disability status, marital status, sexual orientation, gender identity, or gender expression.
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Responsibilities
Audit pricing system daily to ensure accuracy of published rates.
Ensure all pricing related data is accurately entered and maintained within Blue Sage.
Review and verify lock requests as they are received by the lock desk.
Handle lock maintenance requests such as extensions, re-locks, updates, renegotiations, etc.
Assist with pricing related questions regarding policies, procedures, and investor guidelines.
Assist with training of new branch managers, AEs and employees as needed.
Assist with mandatory trade data preparation, execution, and input.
Analyze and resolve associated operational issues associated with rate lock mismatches.
Research pricing requests and update system with required pricing changes.
Maintain satisfactory attendance and report to work on time every day.
Qualifications
Minimum of 2+ years of mortgage experience preferred, preferably with pricing/registration experience.
High attention to detail and effective problem‑solving skills.
Ability to multi‑task in a fast‑paced and often stressful environment.
Must accept coaching and constructive criticism regarding best practices and designated organizational scripts.
Must have excellent organization, computer, and verbal and written communication skills.
Must have analytical thinking ability, diplomacy, and professionalism.
Work well with other team members and leaders including colleagues, correspondent counterparties, vendors, and members of the leadership team.
Must possess proficient computer skills in applications including but not limited to Excel, Word, and LOS system.
Education High School diploma or equivalent; some college preferred.
Pay Disclosure The starting base pay range for this position is $20/hour. The actual base is dependent on many factors such as work experience, business needs, market demands, and other compensation components. The base pay range is subject to change and may be modified in the future.
Work Authorization Must be able to verify identity and employment eligibility to work in the U.S. without a visa sponsorship.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift up to ten pounds. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand motion and fine coordination including use of a keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction.
Equal Opportunity Employer Kind Lending is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to race, religion, creed, color, orientation, gender, age, national origin, veteran status, disability status, marital status, sexual orientation, gender identity, or gender expression.
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