Customer Service Representative

Northern Haserot, a family-owned business since 1878, is a leading broadline foodservice distributor specializing in high-quality custom-cut meats, seafood, and produce. In addition to center-of-the-plate excellence, Northern Haserot offers a wide array of specialty grocery items, canned goods, frozen foods, paper products, chemicals, and equipment. With a dedication to quality and reliability, we proudly serve the foodservice industry with integrity and expertise.

Role Description This full-time, on-site Customer Service Representative role is based in Columbus, OH. As a Customer Service Representative, you will handle customer inquiries and orders, provide accurate product information, address concerns to ensure customer satisfaction, and maintain an excellent customer experience. You will collaborate with internal teams, resolve order-related issues efficiently, and uphold the company’s high standards for service in a fast-paced environment.

Qualifications

Strong competence in Customer Service, Customer Support, and Customer Satisfaction

Ability to deliver and enhance a positive Customer Experience

Effective communication and interpersonal skills for resolving customer inquiries

Detail-oriented and organized, with a strong commitment to accuracy

Proficiency in using technology and systems for customer service management

Ability to work collaboratively in a fast-paced, team-oriented environment

Previous experience in customer service or related fields is advantageous

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