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Guest Services Director: Patient Experience & Recreation

Genesis Healthcare, Baltimore, MD, United States


A healthcare provider in Baltimore is seeking a Guest Services Director to lead customer service and recreational activities. The role involves training staff, managing customer satisfaction surveys, and developing programs that cater to residents' needs. Candidates should have a Bachelor's degree and relevant experience in customer service or hospitality. The position offers a supportive environment with a commitment to quality service. #J-18808-Ljbffr