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Guest Experience Director: Elevate Care & Service

Genesis, Baltimore, MD, United States


A leading healthcare provider in Baltimore is seeking a Guest Services Director to oversee customer service and recreational activities, ensuring high-quality service for patients and families. The ideal candidate has a Bachelor’s degree and at least two years of experience in customer service or hospitality. Responsibilities include training staff, managing customer satisfaction surveys, and implementing engaging guest services programs. Competitive benefits and variable compensation plans offered. #J-18808-Ljbffr