Customer Service Rep. (CSR)
Manning Pool Service, Houston, TX, United States
Benefits
401(k)
Dental insurance
Employee discounts
Health insurance
Paid time off
Training & development
Vision insurance
Now Hiring: Customer Service Representative (CSR) Manning Pool Service – Houston, TX
Manning Pool Service is growing, and we’re looking for a reliable, detail-oriented
Customer Service Representative
to join our inside office team.
This role is the communication hub of our company. You’ll be responsible for assisting customers, coordinating with our field technicians, scheduling services, and helping ensure every customer receives clear communication and great service.
If you enjoy helping people, staying organized, and being part of a fast-paced team that takes pride in its work, this could be a great fit.
What You’ll Do
Answer incoming phone calls, emails, and text messages from customers
Schedule pool service, maintenance, and repair appointments
Create and send service quotes and obtain customer approvals
Communicate with technicians regarding service issues, alerts, and updates
Follow up with customers regarding services, repairs, and satisfaction
Handle customer concerns professionally and escalate issues when needed
Maintain accurate records and documentation in company software
Support sales and service operations through organized follow-ups
What We’re Looking For
Strong verbal and written communication skills
Calm, professional demeanor when handling customer concerns
Excellent organizational and time-management abilities
Comfortable working on a computer and learning new software
Strong typing skills and attention to detail
Experience with Google Sheets, Excel, or similar tools is a plus
Prior customer service or office experience preferred (but not required)
Why Work at Manning Pool Service
Established, growing company with a strong reputation
Supportive team environment
Monday–Friday schedule
Opportunity to grow with the company
Stable, year-round position (not seasonal)
How to Apply If you’re dependable, organized, and enjoy helping customers while keeping operations running smoothly, we’d love to hear from you. Apply today and become part of the Manning Pool Service team.
#J-18808-Ljbffr
401(k)
Dental insurance
Employee discounts
Health insurance
Paid time off
Training & development
Vision insurance
Now Hiring: Customer Service Representative (CSR) Manning Pool Service – Houston, TX
Manning Pool Service is growing, and we’re looking for a reliable, detail-oriented
Customer Service Representative
to join our inside office team.
This role is the communication hub of our company. You’ll be responsible for assisting customers, coordinating with our field technicians, scheduling services, and helping ensure every customer receives clear communication and great service.
If you enjoy helping people, staying organized, and being part of a fast-paced team that takes pride in its work, this could be a great fit.
What You’ll Do
Answer incoming phone calls, emails, and text messages from customers
Schedule pool service, maintenance, and repair appointments
Create and send service quotes and obtain customer approvals
Communicate with technicians regarding service issues, alerts, and updates
Follow up with customers regarding services, repairs, and satisfaction
Handle customer concerns professionally and escalate issues when needed
Maintain accurate records and documentation in company software
Support sales and service operations through organized follow-ups
What We’re Looking For
Strong verbal and written communication skills
Calm, professional demeanor when handling customer concerns
Excellent organizational and time-management abilities
Comfortable working on a computer and learning new software
Strong typing skills and attention to detail
Experience with Google Sheets, Excel, or similar tools is a plus
Prior customer service or office experience preferred (but not required)
Why Work at Manning Pool Service
Established, growing company with a strong reputation
Supportive team environment
Monday–Friday schedule
Opportunity to grow with the company
Stable, year-round position (not seasonal)
How to Apply If you’re dependable, organized, and enjoy helping customers while keeping operations running smoothly, we’d love to hear from you. Apply today and become part of the Manning Pool Service team.
#J-18808-Ljbffr