Customer Support Representative I
Kelly, Pineville, NC, United States
Customer Support Representative I
Location: Pineville, NC Pay Rate: $20.00
$23.00/hour Schedule: Monday
Friday (Full-Time) Status: Temporary to Permanent Position Overview
We are seeking a reliable and detail-oriented Customer Support Representative I to join our team in Pineville, NC. In this role, you will provide high-quality customer service while supporting administrative functions in a fast-paced environment. This is a great opportunity for candidates with recent customer service and administrative experience who are looking for long-term growth. Key Responsibilities
Respond to customer inquiries via phone, email, and/or in person Provide accurate information regarding products, services, and account details Process orders, updates, and customer requests in internal systems Maintain and update customer records with a high level of accuracy Assist with general administrative tasks, including data entry and documentation Resolve customer concerns in a professional and timely manner Collaborate with internal teams to ensure customer satisfaction Maintain a high level of professionalism and communication Qualifications
Recent experience in Customer Service and/or Administrative roles required Strong communication skills (verbal and written) Proficiency in Microsoft Office (Word, Excel, Outlook) Ability to multitask and work in a fast-paced environment Strong attention to detail and organizational skills Ability to problem-solve and handle customer concerns effectively Work Environment
Office setting Team-oriented and customer-focused Fast-paced with a high volume of interactions Why Join Us?
Competitive pay: $20$23/hr Opportunity to convert to a permanent role Gain experience in a professional office environment Growth and advancement opportunities
Location: Pineville, NC Pay Rate: $20.00
$23.00/hour Schedule: Monday
Friday (Full-Time) Status: Temporary to Permanent Position Overview
We are seeking a reliable and detail-oriented Customer Support Representative I to join our team in Pineville, NC. In this role, you will provide high-quality customer service while supporting administrative functions in a fast-paced environment. This is a great opportunity for candidates with recent customer service and administrative experience who are looking for long-term growth. Key Responsibilities
Respond to customer inquiries via phone, email, and/or in person Provide accurate information regarding products, services, and account details Process orders, updates, and customer requests in internal systems Maintain and update customer records with a high level of accuracy Assist with general administrative tasks, including data entry and documentation Resolve customer concerns in a professional and timely manner Collaborate with internal teams to ensure customer satisfaction Maintain a high level of professionalism and communication Qualifications
Recent experience in Customer Service and/or Administrative roles required Strong communication skills (verbal and written) Proficiency in Microsoft Office (Word, Excel, Outlook) Ability to multitask and work in a fast-paced environment Strong attention to detail and organizational skills Ability to problem-solve and handle customer concerns effectively Work Environment
Office setting Team-oriented and customer-focused Fast-paced with a high volume of interactions Why Join Us?
Competitive pay: $20$23/hr Opportunity to convert to a permanent role Gain experience in a professional office environment Growth and advancement opportunities