Regional Human Resources Director
ImageFIRST Healthcare Laundry Specialists, Phoenix, AZ, United States
Overview
Founded in 1967, ImageFIRST® is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients’ linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC‑accredited facilities in the industry. With one of the highest customer retention rates in the industry – 97% – ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service!
Responsibilities & Qualifications The Human Resources Director
oversees HR functions and directs HR Generalists and activities across multiple plant/off‑site locations in a region. While they are responsible for the ongoing effectiveness and productivity of HR administrative functions (e.g., compliance, benefits administration, reporting) their focus is associate engagement (Be Remarkable), talent acquisition/management, performance management, and associate relations. This role supports both associates and management, ensuring effective deployment and support of ImageFIRST values and work‑environment initiatives as well as HR programs, practices, and operations.
Responsibilities:
Prioritize Safety:
Demonstrate care for associates and their safety on and off the job.
Engage Associates:
Coach/advise RVPs, GMs and HRGs in how to effectively own the ImageFIRST Be Remarkable initiative. Drive the development of a coaching culture and leaders who lead “The ImageFIRST Way”.
Recruit, On‑Board and Orient Associates:
Ensure HRGs are effectively deploying and utilizing recruiting processes and tools. Ensure an engaging and complete onboarding and orientation experience for all levels of associates.
Achieve Leadership Effectiveness in Coaching for Performance and Development (CPD):
Deploy CPD training and subsequently coach RVP/GM/Managers/HRGs to integrate CPD perspectives/skills into their actions and behaviors. HRMs are expected to own the development of the leaders in their region. This initiative will be a true barometer of HRMs effectiveness.
Operational Excellence of HR Processes, Compliance & Policy:
Ensure observance of local HRGs and their leadership to HR processes, procedures, policies, investigations and certification/safety training requirements.
25% travel:
1‑3 days every other week to a location in the West Region.
MINIMUM QUALIFICATIONS:
Minimum of 8 years of experience overseeing
Human Resources Bachelor’s Degree
Strong oral and written communication skills
Proficiency in MS Office Suite (esp. in Excel) and HRIS software
Strong organizational and time‑management skills
Ability to manage sensitive information with confidentiality.
Bilingual in Spanish is preferred
Analytical problem solving
Proven ability to lead a team (local and remote)
Knowledge, experience and proficiency: basic HR compliance, labor/employee relations
Company Values & Benefits Our Core Competencies:
Be Respectful: Value all we come in contact with
Be Remarkable: Create a positive moment with every interaction
Be Safe: Keep ourselves and those around us safe
Be Honest: Be guided by truthfulness in all we do
Benefits:
Weekly Pay
Medical, Dental, Vision
Pet, Legal, and Hospital Indemnity Insurance
401k (match)
Paid Time Off Package
Referral Program
Tuition Reimbursement
Great company culture
Collaborative team environment
EOE / Drug‑Free Workplace
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates.
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Responsibilities & Qualifications The Human Resources Director
oversees HR functions and directs HR Generalists and activities across multiple plant/off‑site locations in a region. While they are responsible for the ongoing effectiveness and productivity of HR administrative functions (e.g., compliance, benefits administration, reporting) their focus is associate engagement (Be Remarkable), talent acquisition/management, performance management, and associate relations. This role supports both associates and management, ensuring effective deployment and support of ImageFIRST values and work‑environment initiatives as well as HR programs, practices, and operations.
Responsibilities:
Prioritize Safety:
Demonstrate care for associates and their safety on and off the job.
Engage Associates:
Coach/advise RVPs, GMs and HRGs in how to effectively own the ImageFIRST Be Remarkable initiative. Drive the development of a coaching culture and leaders who lead “The ImageFIRST Way”.
Recruit, On‑Board and Orient Associates:
Ensure HRGs are effectively deploying and utilizing recruiting processes and tools. Ensure an engaging and complete onboarding and orientation experience for all levels of associates.
Achieve Leadership Effectiveness in Coaching for Performance and Development (CPD):
Deploy CPD training and subsequently coach RVP/GM/Managers/HRGs to integrate CPD perspectives/skills into their actions and behaviors. HRMs are expected to own the development of the leaders in their region. This initiative will be a true barometer of HRMs effectiveness.
Operational Excellence of HR Processes, Compliance & Policy:
Ensure observance of local HRGs and their leadership to HR processes, procedures, policies, investigations and certification/safety training requirements.
25% travel:
1‑3 days every other week to a location in the West Region.
MINIMUM QUALIFICATIONS:
Minimum of 8 years of experience overseeing
Human Resources Bachelor’s Degree
Strong oral and written communication skills
Proficiency in MS Office Suite (esp. in Excel) and HRIS software
Strong organizational and time‑management skills
Ability to manage sensitive information with confidentiality.
Bilingual in Spanish is preferred
Analytical problem solving
Proven ability to lead a team (local and remote)
Knowledge, experience and proficiency: basic HR compliance, labor/employee relations
Company Values & Benefits Our Core Competencies:
Be Respectful: Value all we come in contact with
Be Remarkable: Create a positive moment with every interaction
Be Safe: Keep ourselves and those around us safe
Be Honest: Be guided by truthfulness in all we do
Benefits:
Weekly Pay
Medical, Dental, Vision
Pet, Legal, and Hospital Indemnity Insurance
401k (match)
Paid Time Off Package
Referral Program
Tuition Reimbursement
Great company culture
Collaborative team environment
EOE / Drug‑Free Workplace
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates.
#J-18808-Ljbffr