Product Specialist
Epiroc Group, Fort Loudon, PA, United States
Product Specialist
Functional area: Marketing & Sales
Onsite or Remote: Remote
Country/Region: US
City: Fort Loudon
Work Location: Anywhere in the USA or Anywhere in Canada
Work Type: Can be Hybrid or Remote
Responsibilities
Support continuous product portfolio development on Rotary, DTH, and Raisebore products, by providing technical product support in the field towards R&D projects testing new and improved products, ensuring a product performance database is kept and maintained.
Support product management team with product knowledge, provide field support for proof of concept activities, provide feedback on market trends and competitor product development.
Support the technical competence development within Customer Centers and Divisional Teams.
Provide and support technical training material and conduct trainings on mine sites towards end users, Customer Centers and other sales channels and towards Divisional Teams throughout Epiroc.
Competencies, Skills and Experience
Technical / marketing / business education, skills related to mining / drilling / construction equipment.
Minimum 5 years’ experience in technical support or application support in drilling, mining or construction.
Computer skills in compiling and analyzing sales and product data.
Fluent language skills in English, in writing and spoken.
High level of sense of urgency.
High willingness to travel.
Knowledge of Epiroc drilling equipment, ability to know how to operate drill rigs in a production environment.
Team player mindset, willing to cross collaborate between different teams, organizations and divisions.
Salary Range The salary for this position is between $98,243.00 and $127,316.00 USD annually, depending on experience and qualifications. This range reflects our commitment to fair pay based on skills, experience, and market standards. This role will also be eligible for 10% variable compensation.
Benefits
Benefits eligibility begins the 1st of the month after startup date
Health care eligibility - including medical, dental, vision, prescription and telemedicine
Wellness program
Short and long-term disability insurance
Life and AD&D insurance
Flexible Spending Accounts (FSAs) and Health Savings Account (HSA)
Employee Assistance Program
401(k) plan
Paid Vacation
Paid Sick Time
Equal Opportunity Statement Epiroc is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Employees are held accountable for all duties of the job.
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Onsite or Remote: Remote
Country/Region: US
City: Fort Loudon
Work Location: Anywhere in the USA or Anywhere in Canada
Work Type: Can be Hybrid or Remote
Responsibilities
Support continuous product portfolio development on Rotary, DTH, and Raisebore products, by providing technical product support in the field towards R&D projects testing new and improved products, ensuring a product performance database is kept and maintained.
Support product management team with product knowledge, provide field support for proof of concept activities, provide feedback on market trends and competitor product development.
Support the technical competence development within Customer Centers and Divisional Teams.
Provide and support technical training material and conduct trainings on mine sites towards end users, Customer Centers and other sales channels and towards Divisional Teams throughout Epiroc.
Competencies, Skills and Experience
Technical / marketing / business education, skills related to mining / drilling / construction equipment.
Minimum 5 years’ experience in technical support or application support in drilling, mining or construction.
Computer skills in compiling and analyzing sales and product data.
Fluent language skills in English, in writing and spoken.
High level of sense of urgency.
High willingness to travel.
Knowledge of Epiroc drilling equipment, ability to know how to operate drill rigs in a production environment.
Team player mindset, willing to cross collaborate between different teams, organizations and divisions.
Salary Range The salary for this position is between $98,243.00 and $127,316.00 USD annually, depending on experience and qualifications. This range reflects our commitment to fair pay based on skills, experience, and market standards. This role will also be eligible for 10% variable compensation.
Benefits
Benefits eligibility begins the 1st of the month after startup date
Health care eligibility - including medical, dental, vision, prescription and telemedicine
Wellness program
Short and long-term disability insurance
Life and AD&D insurance
Flexible Spending Accounts (FSAs) and Health Savings Account (HSA)
Employee Assistance Program
401(k) plan
Paid Vacation
Paid Sick Time
Equal Opportunity Statement Epiroc is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Employees are held accountable for all duties of the job.
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