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Optical Office Manager- Esquire

Dr. Tavel, Indianapolis, IN, United States


Office Manager – Lead with Purpose Expect Excellence. Delivery Results.

Location:

Indianapolis, IN

Job Id:

750

# of Openings:

1

Daily Responsibilities

Oversee all aspects of daily operations, including hiring, training, scheduling, coaching, and performance reviews.

Drive results through excellent service, team accountability, and a deep understanding of office metrics and performance dashboards.

Collaborate with doctors to ensure patients receive the best care and the right products.

Manage inventory, resolve issues quickly, and ensure the office meets brand standards every day.

Contribute to a positive, professional office culture that brings out the best in the team.

Minimum Requirements

Proven leadership experience in a fast‑paced retail or healthcare environment.

Optical experience – knowledge of troubleshooting glasses and guiding customers through lens options confidently.

Natural communicator who connects easily with people, sets clear expectations, and follows through.

Someone who thrives on structure, detail, and continuous improvement.

High standards, high integrity, and a high bar for team performance.

Availability to work during office hours (including some Saturdays).

This Role Is NOT for You If

You prefer to "wait and see" instead of taking initiative.

You avoid tough conversations or dislike holding others accountable.

You want a job that allows you to do the bare minimum where there are no high expectations.

You are uncomfortable learning and evolving in a fast‑paced environment.

You do not like constructive feedback.

You Will Love This Role If

You take pride in leading a team that performs with excellence and purpose.

You truly believe in coaching and developing people.

You are passionate about delivering an exceptional patient experience.

You want to grow in your career with a company that rewards results and initiative.

Benefits

Paid Time Off and Paid Holidays

Health, Dental, and Prescription Insurance

Free Eye Exams & Glasses (including immediate and extended family discounts)

If you’re ready to lead and develop a team, provide and drive exceptional patient experience, and feel this job description fits you, apply today!

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