Associate Director, Patron Insights & Strategy

A major public library in New York is seeking an Associate Director of Patron Research & Insights to lead the organization-wide research efforts to understand community needs and enhance service delivery. The ideal candidate will have over 10 years in user/consumer insights and experience managing teams. Responsibilities include conducting research, facilitating workshops, and translating insights into actionable strategies. This role requires a strong background in data storytelling and statistical techniques. A hybrid work environment and competitive salary are offered. #J-18808-Ljbffr