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Education

Bachelor's Degree in a related field of study required
Master's Degree in a related field of study preferred

Experience

3+ years of experience in quality or performance improvement required

Knowledge, Skills and Abilities

Educates and provides technical expertise to system employees and leaders in identifying key performance indicators linked and aligned with organizational strategic goals and performance targets.
Coach on developing quality, service, and financial metrics to assess the overall success of improvement efforts.
Utilize Lean Six Sigma methodology to evaluate processes and systems, generate alternatives, and make recommendations to reduce waste, increase utilization, reduce costs, improve customer satisfaction, and produce improved financial outcomes.
Coach staff and mangers to Utilize Lean Six Sigma methodology to evaluate processes and systems, generate alternatives, and make recommendations to reduce waste, increase utilization, reduce costs, improve customer satisfaction, and produce improved financial outcomes.
Facilitates delivery of basic, intermediate, and advanced quality and service training modules to management and staff.
Conduct analyses to identify and eliminate or minimize points of risks through process redesign.

Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

","shortDescription","Contributes to the execution of the department vision and strategies by identifying and executing improvement opportunities. Leads and facilitates ...","promoted","title","Process Improvement Specialist","duration","Full Time","experienceLevel","","displayThumbnail","location","locations",[65],"id",["B","3326166081"],"displayHeadline","Work at Mass General Brigham (Enterprise Services)","category","Marketing & Communications","displayPublishedAt","3 days ago","displayUrl","/jobs/3326166081-process-improvement-specialist","shortTitle","shortLocation","Somerville, MA, United States","searchCompanyPath","/jobs?keyword=Mass+General+Brigham+%28Enterprise+Services%29","searchLocationPath","/jobs?location=Somerville%2C+MA%2C+United+States","searchTitlePath","/jobs?keyword=Process+Improvement+Specialist",{"_66":67,"_68":69,"_70":71,"_72":73,"_74":75},"country","United States","city","Somerville","formatted","Somerville, MA, United States, 02145","state","MA","postal_code","02145",["D",1776211200000],"The Senior Revenue Analyst is responsible for analyzing, reporting, and optimizing revenue to support financial objectives. Ensures accurate billing, identifies revenue enhancement opportunities, and collaborates with departments to streamline revenue cycle processes and reduce discrepancies in claims and reimbursements.\n \n Essential Functions:\n \n -Analyzes revenue cycle data to identify trends, variances, and areas for improvement. \n \n -Collaborates with billing and claims teams to address revenue discrepancies and optimize billing accuracy. \n \n -Prepares financial reports detailing revenue performance, payer reimbursement rates, and claims processing outcomes.\n \n -Monitors key performance indicators (KPIs) for revenue cycle activities and identifies process improvement opportunities. \n \n -Ensures compliance with billing regulations, payer requirements, and reimbursement guidelines. \n \n -Develops and maintains revenue forecasting models to aid in strategic planning. \n \n -Conducts root cause analysis of denied claims and collaborates with departments to implement corrective actions. \n \n -Assists in the development and implementation of revenue policies and procedures to ensure consistent and effective practices. \n \n -Liaises with departments to ensure seamless integration of revenue cycle processes with operational practices.

Education

Bachelor's Degree in Finance, Accounting, Healthcare Administration or related field of study required
Equivalent experience may be accepted in lieu of a degree
3+ years of experience required in revenue cycle analysis, billing, claims processing, or financial analysis in a healthcare setting

Skills for Success

Proficiency in revenue cycle management and data analysis tools.
Advanced Excel skills and familiarity with billing software and revenue management systems.
Strong problem-solving abilities and attention to detail.
Excellent communication and collaboration skills to work across departments.
Knowledge of billing regulations, reimbursement guidelines, and claims management practices.

Working Model Requirements

Remote working schedule requires a stable, secure, quiet, compliant workstation
M-F eastern business hours required

","The Senior Revenue Analyst is responsible for analyzing, reporting, and optimizing revenue to support financial objectives. Ensures accurate billin...","Senior Revenue Analyst",[85],["B","3326062212"],"2 days ago","/jobs/3326062212-senior-revenue-analyst","/jobs?keyword=Senior+Revenue+Analyst",{"_66":67,"_68":69,"_70":71,"_72":73,"_74":75},["D",1775984400000],"Mass General Brigham Incorporated.","You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel. )Site: Mass General Brigham IncorporatedMass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.The Opportunity

Responsible for managing multiple large-scale projects within an assigned functional area or across multiple entities. Takes ownership of the project lifecycle overall by guiding teams and staff, facilitating communication between stakeholders, and monitoring progress toward project goals. Ensures that the project is completed successfully and provides support to team members and stakeholders as they complete essential tasks. Leads and provides guidance and support to project team members.**Job Summary**Primary Responsibilities

-Develops comprehensive project plans and monitors and manages projects from initiation through completion.

-Secures required resources and uses formal processes and tools to manage resources, budgets, risks, and changes.

-Manages projects to ensure on-time completion according to specifications and within budgeted costs.

-Communicates regularly on project status with project stakeholders.

-Owns project plans for multiple large-scale projects.

-Provides guidance to project coordinators and project managers.

-Identifies potential risks early, analyzes the possible impact, and develops mitigation strategies.**Qualifications****What You'll Bring**Qualifications:* Bachelor's Degree in related field of study required; Master's Degree preferred* 5+ years of project management leading large complex projects including factors of efficiency, quality, cost and experience required, preferably in the healthcare industry* 1+ years group facilitation experience required* 2+ years of experience working in a lean setting preferredKnowledge, Skills and Abilities:* Strong understanding of project management principles and methodologies.* Experience with healthcare-specific project management tools and techniques.* Excellent problem-solving and conflict-resolution skills.* Excellent written and verbal communication skills.* Ability to work independently and as part of a team.**Additional Job Details (if applicable)****Schedule and Work Model:*** Full-time Monday through Friday, standard business hours with flexibility as needed.* Hybrid: Days in-office and at home depend on project needs. Department meetings on-site at Assembly Row in Somerville, MA every other week.**Remote Type**Hybrid**Work Location**399 Revolution Drive**Scheduled Weekly Hours**40**Employee Type**Regular**Work Shift**Day (United States of America)**Pay Range**$79,560.00 - $115,720.80/Annual**Grade**7At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.**EEO Statement:**0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.## **Mass General Brigham Competency Framework**At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.Combat disease. Hold a hand. Help people. Impact the world.Mass General Brigham is a passionate, welcoming community where minds meet caring hearts.Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world.Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community.We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system.We recognize that increasing value and continuously improving quality are essential to maintaining excellence.\n#J-18808-Ljbffr\n","You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant ...","Process Improvement Specialist Senior",[98],["B","3253180476"],"Work at Mass General Brigham Incorporated.","5 days ago","/jobs/3253180476-process-improvement-specialist-senior","/jobs?keyword=Mass+General+Brigham+Incorporated.","/jobs?keyword=Process+Improvement+Specialist+Senior",{"_66":67,"_68":69,"_70":71,"_72":73,"_74":75},["D",1776409200000],"You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel. )Site: Mass General Brigham IncorporatedMass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.**Job Summary**Contributes to the execution of the department vision and strategies by identifying and executing improvement opportunities. Leads and facilitates the identification of key measures, data analysis, process improvement, and the implementation of redesigned processes for system operational functions.

Essential Functions

-Educates and provides technical expertise to system employees and leaders in identifying key performance indicators linked and aligned with organizational strategic goals and performance targets.

-Coaches leaders and staff on how to develop quality, service, and financial metrics to assess the overall success of improvement efforts.

-Coaches leaders and staff to utilize Lean Six Sigma methodology to evaluate processes and systems, generate alternatives, and make recommendations to reduce waste, increase utilization, reduce costs, improve customer satisfaction, and produce improved financial outcomes.

-Facilitates delivery of basic, intermediate, and advanced quality and service training modules to management and staff.

-Conduct analyses to identify and eliminate or minimize points of risks through process redesign.**Qualifications****Education*** Bachelor's Degree in a related field of study required* Master's Degree in a related field of study preferred**Experience*** 3+ years of experience in quality or performance improvement required**Knowledge, Skills and Abilities*** Educates and provides technical expertise to system employees and leaders in identifying key performance indicators linked and aligned with organizational strategic goals and performance targets.* Coach on developing quality, service, and financial metrics to assess the overall success of improvement efforts.* Utilize Lean Six Sigma methodology to evaluate processes and systems, generate alternatives, and make recommendations to reduce waste, increase utilization, reduce costs, improve customer satisfaction, and produce improved financial outcomes.* Coach staff and mangers to Utilize Lean Six Sigma methodology to evaluate processes and systems, generate alternatives, and make recommendations to reduce waste, increase utilization, reduce costs, improve customer satisfaction, and produce improved financial outcomes.* Facilitates delivery of basic, intermediate, and advanced quality and service training modules to management and staff.* Conduct analyses to identify and eliminate or minimize points of risks through process redesign.**Additional Job Details (if applicable)****Remote Type**Remote**Work Location**399 Revolution Drive**Scheduled Weekly Hours**40**Employee Type**Regular**Work Shift**Day (United States of America)**Pay Range**$79,560.00 - $115,720.80/Annual**Grade**7At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.**EEO Statement:**0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.## **Mass General Brigham Competency Framework**At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.Combat disease. Hold a hand. Help people. Impact the world.Mass General Brigham is a passionate, welcoming community where minds meet caring hearts.Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world.Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community.We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system.We recognize that increasing value and continuously improving quality are essential to maintaining excellence.\n#J-18808-Ljbffr\n",[105],["B","3331157070"],"6 hours ago","/jobs/3331157070-process-improvement-specialist",{"_66":67,"_68":69,"_70":71,"_72":73,"_74":75},["D",1776211200000],"Responsible for managing multiple large-scale projects within an assigned functional area or across multiple entities. Takes ownership of the project lifecycle overall by guiding teams and staff, facilitating communication between stakeholders, and monitoring progress toward project goals. Ensures that the project is completed successfully and provides support to team members and stakeholders as they complete essential tasks. Leads and provides guidance and support to project team members.\n \n Primary Responsibilities\n \n -Develops comprehensive project plans and monitors and manages projects from initiation through completion. \n -Secures required resources and uses formal processes and tools to manage resources, budgets, risks, and changes. \n -Manages projects to ensure on-time completion according to specifications and within budgeted costs. \n -Communicates regularly on project status with project stakeholders. \n -Owns project plans for multiple large-scale projects. \n -Provides guidance to project coordinators and project managers. \n -Identifies potential risks early, analyzes the possible impact, and develops mitigation strategies.

What You'll Bring

Qualifications:

Bachelor's Degree in related field of study required; Master's Degree preferred
5+ years of project management leading large complex projects including factors of efficiency, quality, cost and experience required, preferably in the healthcare industry
1+ years group facilitation experience required
2+ years of experience working in a lean setting preferred

Knowledge, Skills and Abilities:

Strong understanding of project management principles and methodologies.
Experience with healthcare-specific project management tools and techniques.
Excellent problem-solving and conflict-resolution skills.
Excellent written and verbal communication skills.
Ability to work independently and as part of a team.

Schedule and Work Model:

Full-time Monday through Friday, standard business hours with flexibility as needed.
Hybrid: Days in-office and at home depend on project needs. Department meetings on-site at Assembly Row in Somerville, MA every other week.

","Responsible for managing multiple large-scale projects within an assigned functional area or across multiple entities. Takes ownership of the proj...",[112],["B","3326151337"],"/jobs/3326151337-process-improvement-specialist-senior",{"_66":67,"_68":69,"_70":71,"_72":73,"_74":75},1072,"name","Hearst Television","agency","logo","slug","hearst-television","

Every career with Hearst Television is like a story. How it develops, where it takes you, the milestones you reach along the way – you’ve got a lot to look forward to as your unique career story unfolds. Hearst Television, a subsidiary of Hearst, owns and operates local television and radio stations serving nearly three dozen U.S. cities, reaching 24 million U.S. television households. Through its partnership with nearly all major networks, Hearst Television distributes national content across more than 120 video channels, including programming from ABC, NBC, CBS, CW, MY Net, MeTV, This TV, Estrella, and more. Hearst Television is recognized as one of the industry's premier companies. It has been honored with numerous awards for distinguished journalism and industry innovation, including the Walter Cronkite Award for political journalism, the national Edward R. Murrow Award, the DuPont-Columbia Award, and the George Foster Peabody Award.

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