Customer Service Representative (CSR)
Air Comfort, Inc, Rochester, MN, United States
Tonna Mechanical, family owned and operated for over 40 years, is hiring a
Customer Service Representative / Inside Sales Representative .
We are looking for someone with a
strong phone presence , excellent communication skills, and the ability to thrive in a
fast-paced, goal-driven environment . This role combines customer service with inside sales and includes inbound and outbound calls, booking service appointments, following up on leads, promoting
duct cleaning , and enrolling customers in our
Comfort Club program .
Pay $22.00-$24.00 per hour
depending on experience, plus
unlimited spiffs and bonuses
with no cap.
Schedule
Monday-Friday
8:00 AM-5:00 PM
1-hour lunch
What You’ll Do
Answer inbound calls and assist customers
Convert calls into booked appointments
Make outbound calls and follow up on leads
Promote services and membership programs
Meet daily call goals and performance expectationsMaintain accurate customer records
Deliver a positive customer experience on every call
What We’re Looking For
Customer service experience required
Sales experience a plus
Home services/trades experience preferred
Strong communication and computer skills
Organized, detail-oriented, and dependable
Fast learner with a positive attitude
Benefits
Health insurance
401(k) with company match
Year-end profit sharing bonus program
Vacation pay
Holiday pay
Unlimited bonus opportunities
#J-18808-Ljbffr
Customer Service Representative / Inside Sales Representative .
We are looking for someone with a
strong phone presence , excellent communication skills, and the ability to thrive in a
fast-paced, goal-driven environment . This role combines customer service with inside sales and includes inbound and outbound calls, booking service appointments, following up on leads, promoting
duct cleaning , and enrolling customers in our
Comfort Club program .
Pay $22.00-$24.00 per hour
depending on experience, plus
unlimited spiffs and bonuses
with no cap.
Schedule
Monday-Friday
8:00 AM-5:00 PM
1-hour lunch
What You’ll Do
Answer inbound calls and assist customers
Convert calls into booked appointments
Make outbound calls and follow up on leads
Promote services and membership programs
Meet daily call goals and performance expectationsMaintain accurate customer records
Deliver a positive customer experience on every call
What We’re Looking For
Customer service experience required
Sales experience a plus
Home services/trades experience preferred
Strong communication and computer skills
Organized, detail-oriented, and dependable
Fast learner with a positive attitude
Benefits
Health insurance
401(k) with company match
Year-end profit sharing bonus program
Vacation pay
Holiday pay
Unlimited bonus opportunities
#J-18808-Ljbffr