Leasing Manager
Paragon Properties, Harrison, MI, United States
We’re seeking a motivated and experienced Leasing Manager
to lead our leasing efforts and drive occupancy at Prentiss Pointe
Apartments . In this pivotal role, you’ll oversee day-to-day leasing operations and ensure every prospect and resident receives outstanding service. If you're a results-driven professional with a passion for property management, team development, and building strong resident relationships — this is your opportunity to make an impact!
Paragon offers an outstanding benefits package
Comprehensive medical, dental and optical insurance with a minimal waiting period for enrollment
Company paid life and disability insurance
Paid time off and 9 company paid holidays
401(k) program with an employer contribution
Leasing move-in bonus
Training program with opportunities for advancement
Employee Recognition Program
Rent Discount
Compensation: Up to $24/hr. depending on previous experience
Your role as part of our Paragon team!
Facilitates and performs all aspects of the apartment leasing process.
Tour prospective residents in vacant, market ready units and/or model apartments.
Consistently maintain closing percentage of 40-50%.
Routine and ongoing follow-up, per company policy, with all prospective residents through the point of sale.
Prepare applicant files and move in calculator. Review applications for approval or denial. Follow up with approved/denied applicants regarding application status. May perform move in orientation.
Monitor to ensure move ins are compliant with renters insurance.
Record all email, telephone, in-person traffic and rentals in property management software. Manage CRM queue.
Actively manage move-in and renewal process.
Assist Manager with final inspection of market ready unit, determine if additional work is needed.
Facilitate lease expiration management.
Prepare weekly occupancy reports and submit to operations and Regional Manager
Maintain in-depth knowledge of the community and area competition. Complete detail market survey monthly. Perform monthly phone competition shops and quarterly in person competition shops.
Plan and execute site marketing and advertising. Ensure weekly eblasts are sent to residents and prospects.
Manage social media presence and content on Facebook/Instagram and/or similar platforms. Respond to consumer questions.
Perform outreach marketing to local businesses and employers.
Continually monitor and analyze traffic patterns, team closing ratios, marketing budget expectations, renewal information and rates, and overall market dynamics. Able to provide current and accurate information when request by supervisor, owner, and/or owner’s representative.
Immediately enter service requests into Yardi and inform the maintenance supervisor/manager of emergency work orders. Answers questions for residents about the community, work orders, rent, and community rules. Follow-up timely if not able to respond to resident requests or problems.
Inspect community, models and vacant units and report any deficiencies or liabilities immediately to the Manager.
Always communicate with residents, prospects, and internal team members in a professional and consistent manner.
Plan and attend resident social activities.
Perform other duties and special projects as requested by management.
Attend job specific training classes and train other leasing staff members.
Manage/motivate and conduct regular marketing meetings with leasing staff to ensure sales performance is meeting expectations and resident/prospect records are maintained accurately.
Promote a positive work environment through effectively leading by example.
Position Requirements
1+ years of on-site Leasing Consultant or Assistant Manager experience or with customer service orientation
High school diploma or equivalent, college-level education (strongly preferred)
Industry knowledge (preferred)
Excellent verbal and written communication, interpersonal, leadership, coaching and conflict resolution skills
Superior sales ability
Computer proficiency, including MS Office: Word, Excel, and Outlook
YARDI experience (preferred)
Professional appearance and demeanor
Basic math skills
Able to work independently with minimal guidance and as part of a team
Reliable and dependable attendance at the work site
Ability to handle multiple tasks in a fast-paced environment and adapt to changing assignments and priorities
Superior knowledgeable of Fair Housing guidelines, state/local/federal laws, and safety compliance.
Paragon Properties is an Equal Opportunity Employer. We will consider applicants for this position without regard to any category protected by applicable federal, state or local law, including but not limited to: race, color, religion, sex, national origin, age, physical or mental disability, genetic information, veteran status or uniformed servicemember status. If hired, I understand my employment is at-will as permitted under applicable state law. I understand this means that either the company or I may terminate the employment relationship at any time, for any reason, with or without notice or cause.
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to lead our leasing efforts and drive occupancy at Prentiss Pointe
Apartments . In this pivotal role, you’ll oversee day-to-day leasing operations and ensure every prospect and resident receives outstanding service. If you're a results-driven professional with a passion for property management, team development, and building strong resident relationships — this is your opportunity to make an impact!
Paragon offers an outstanding benefits package
Comprehensive medical, dental and optical insurance with a minimal waiting period for enrollment
Company paid life and disability insurance
Paid time off and 9 company paid holidays
401(k) program with an employer contribution
Leasing move-in bonus
Training program with opportunities for advancement
Employee Recognition Program
Rent Discount
Compensation: Up to $24/hr. depending on previous experience
Your role as part of our Paragon team!
Facilitates and performs all aspects of the apartment leasing process.
Tour prospective residents in vacant, market ready units and/or model apartments.
Consistently maintain closing percentage of 40-50%.
Routine and ongoing follow-up, per company policy, with all prospective residents through the point of sale.
Prepare applicant files and move in calculator. Review applications for approval or denial. Follow up with approved/denied applicants regarding application status. May perform move in orientation.
Monitor to ensure move ins are compliant with renters insurance.
Record all email, telephone, in-person traffic and rentals in property management software. Manage CRM queue.
Actively manage move-in and renewal process.
Assist Manager with final inspection of market ready unit, determine if additional work is needed.
Facilitate lease expiration management.
Prepare weekly occupancy reports and submit to operations and Regional Manager
Maintain in-depth knowledge of the community and area competition. Complete detail market survey monthly. Perform monthly phone competition shops and quarterly in person competition shops.
Plan and execute site marketing and advertising. Ensure weekly eblasts are sent to residents and prospects.
Manage social media presence and content on Facebook/Instagram and/or similar platforms. Respond to consumer questions.
Perform outreach marketing to local businesses and employers.
Continually monitor and analyze traffic patterns, team closing ratios, marketing budget expectations, renewal information and rates, and overall market dynamics. Able to provide current and accurate information when request by supervisor, owner, and/or owner’s representative.
Immediately enter service requests into Yardi and inform the maintenance supervisor/manager of emergency work orders. Answers questions for residents about the community, work orders, rent, and community rules. Follow-up timely if not able to respond to resident requests or problems.
Inspect community, models and vacant units and report any deficiencies or liabilities immediately to the Manager.
Always communicate with residents, prospects, and internal team members in a professional and consistent manner.
Plan and attend resident social activities.
Perform other duties and special projects as requested by management.
Attend job specific training classes and train other leasing staff members.
Manage/motivate and conduct regular marketing meetings with leasing staff to ensure sales performance is meeting expectations and resident/prospect records are maintained accurately.
Promote a positive work environment through effectively leading by example.
Position Requirements
1+ years of on-site Leasing Consultant or Assistant Manager experience or with customer service orientation
High school diploma or equivalent, college-level education (strongly preferred)
Industry knowledge (preferred)
Excellent verbal and written communication, interpersonal, leadership, coaching and conflict resolution skills
Superior sales ability
Computer proficiency, including MS Office: Word, Excel, and Outlook
YARDI experience (preferred)
Professional appearance and demeanor
Basic math skills
Able to work independently with minimal guidance and as part of a team
Reliable and dependable attendance at the work site
Ability to handle multiple tasks in a fast-paced environment and adapt to changing assignments and priorities
Superior knowledgeable of Fair Housing guidelines, state/local/federal laws, and safety compliance.
Paragon Properties is an Equal Opportunity Employer. We will consider applicants for this position without regard to any category protected by applicable federal, state or local law, including but not limited to: race, color, religion, sex, national origin, age, physical or mental disability, genetic information, veteran status or uniformed servicemember status. If hired, I understand my employment is at-will as permitted under applicable state law. I understand this means that either the company or I may terminate the employment relationship at any time, for any reason, with or without notice or cause.
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