Employee Relations Specialist II
Goodwill of Colorado, Denver, CO, United States
Overview
Goodwill of Colorado
Job Description
Pay:
$60,000-$65,000
This position is eligible for Daily Pay. We’ve partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule.
Work Schedule:
Monday - Friday 8:00am - 5:00pm
Full-Time position is eligible for Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and several voluntary supplemental benefit offerings. In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty, and bereavement leave. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan. Must be 18 years of age to participate.
Job Summary The Specialist II, Employee Relations exists to administer programs and policies that create and foster a culture and environment where employees can fulfill the mission of helping people reach their highest level of personal and economic independence. This role advises management regarding the preparation and delivery of coaching and development documents, receives and acts on employee complaints and grievances, interacts with the Department of Labor (DOL) related to unemployment insurance, and resolves cases related to EEOC, OSHA, DORA, and other HR-related activities.
Essential Functions
Assists in coordinating/performing employment activities (i.e. onboarding, hiring, termination discussions, etc.).
Provides front-line support in the prevention, investigation, resolution, and referral of Employee Relations (ER) problems.
Advise management regarding the preparation and delivery of coaching and development documents.
Receives and acts on employee complaints/issues through various means of communication including email, virtual meetings, and one-on-one coaching conversations.
Conducts internal investigations into alleged misconduct; resolves complaints; reinforces and explains company policies and procedures to employees and management.
Follows through on all ER activities (complaints, investigations, etc.).
Maintains ability to work in a fast-paced environment and effectively manage competing priorities, including a large number of inquiries/investigations.
Ensures compliance with labor laws and regulations.
Exercises sound judgment within broadly defined policies and practices.
Works effectively with diverse groups of employees including those with barriers to employment (disabilities, disadvantages, etc.).
Maintains professional, neat, and personable conduct at all times.
Maintains strict confidentiality of all sensitive employee data.
Effectively communicates company policies and processes to employees and management.
Listens to employee feedback and follows up as necessary.
Advises management of significant events or situations that could negatively affect the company and recognizes positive contributions.
Ensures all reported matters are handled in a timely manner through thorough research, interviews, and data analysis during the investigative phase, with findings communicated to appropriate management.
Advises other managers on HR issues such as equal employment opportunity and sexual harassment concerns, ensuring timely and appropriate action.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made for individuals with disabilities.
Education:
A Bachelor’s degree in Human Resources Management or similar is preferred.
PHR certification is preferred.
Experience:
Minimum of 3 years dedicated focus on Employee Relations is required.
Additional HR experience in management is preferred.
Other:
Communication: Ability to effectively communicate for mediating disputes, explaining policies, and facilitating discussions between employees and management.
Problem Solving: Creative and analytical problem-solving skills.
Conflict Resolution: Adept at resolving disputes and tensions to maintain a harmonious work environment.
Negotiation: Strong negotiation skills for mutually beneficial solutions during conflict resolution.
Labor Law and Compliance: Understanding of labor laws to protect both the company and employees.
Empathy and Emotional Intelligence: Ability to show empathy and navigate sensitive situations.
Leadership and Influencing Skills: Ability to guide and influence others in employee relations scenarios.
Organization and Detail Orientation: Ability to stay organized and detail-oriented for records and policy compliance.
Policy Development and Implementation: Ability to implement company policies and procedures.
Employee Engagement: Ability to assess and improve employee satisfaction, motivation, and commitment.
Training and Development: Ability to provide training and development opportunities.
Confidentiality: Acknowledges access to confidential information and agrees not to disclose outside assigned duties.
Note: The incumbent may be required to drive for company business. Driving requirements include age, licenses, and background checks as applicable by the insurance carrier. Applicants may undergo Motor Vehicle Record (MVR) checks and background checks; a valid Colorado driver license and appropriate vehicle insurance are required for company vehicle use.
Equal Opportunity and Compliance Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses.
Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: 888-897-7781 or Know Your Rights (text: Know Your Rights).
We promote a Safe & Drug-free Workplace.
Attachments Job Title:
256 - Specialist II, Employee Relations
Dept Number:
9400
The physical requirements describe the essential physical demands of the role. Reasonable accommodations may be made to enable performance of essential functions.
Guide to Physical Requirements:
Continuously (5-8 hours)
Frequently (3-4 hours)
Occasionally (1-2 hours)
Never
Physical demands include lifting, carrying, reaching, bending, and other activities as described in the original description. Driving may be required.
Application note:
Applications due by April 24, 2026.
#J-18808-Ljbffr
Job Description
Pay:
$60,000-$65,000
This position is eligible for Daily Pay. We’ve partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule.
Work Schedule:
Monday - Friday 8:00am - 5:00pm
Full-Time position is eligible for Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and several voluntary supplemental benefit offerings. In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty, and bereavement leave. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan. Must be 18 years of age to participate.
Job Summary The Specialist II, Employee Relations exists to administer programs and policies that create and foster a culture and environment where employees can fulfill the mission of helping people reach their highest level of personal and economic independence. This role advises management regarding the preparation and delivery of coaching and development documents, receives and acts on employee complaints and grievances, interacts with the Department of Labor (DOL) related to unemployment insurance, and resolves cases related to EEOC, OSHA, DORA, and other HR-related activities.
Essential Functions
Assists in coordinating/performing employment activities (i.e. onboarding, hiring, termination discussions, etc.).
Provides front-line support in the prevention, investigation, resolution, and referral of Employee Relations (ER) problems.
Advise management regarding the preparation and delivery of coaching and development documents.
Receives and acts on employee complaints/issues through various means of communication including email, virtual meetings, and one-on-one coaching conversations.
Conducts internal investigations into alleged misconduct; resolves complaints; reinforces and explains company policies and procedures to employees and management.
Follows through on all ER activities (complaints, investigations, etc.).
Maintains ability to work in a fast-paced environment and effectively manage competing priorities, including a large number of inquiries/investigations.
Ensures compliance with labor laws and regulations.
Exercises sound judgment within broadly defined policies and practices.
Works effectively with diverse groups of employees including those with barriers to employment (disabilities, disadvantages, etc.).
Maintains professional, neat, and personable conduct at all times.
Maintains strict confidentiality of all sensitive employee data.
Effectively communicates company policies and processes to employees and management.
Listens to employee feedback and follows up as necessary.
Advises management of significant events or situations that could negatively affect the company and recognizes positive contributions.
Ensures all reported matters are handled in a timely manner through thorough research, interviews, and data analysis during the investigative phase, with findings communicated to appropriate management.
Advises other managers on HR issues such as equal employment opportunity and sexual harassment concerns, ensuring timely and appropriate action.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made for individuals with disabilities.
Education:
A Bachelor’s degree in Human Resources Management or similar is preferred.
PHR certification is preferred.
Experience:
Minimum of 3 years dedicated focus on Employee Relations is required.
Additional HR experience in management is preferred.
Other:
Communication: Ability to effectively communicate for mediating disputes, explaining policies, and facilitating discussions between employees and management.
Problem Solving: Creative and analytical problem-solving skills.
Conflict Resolution: Adept at resolving disputes and tensions to maintain a harmonious work environment.
Negotiation: Strong negotiation skills for mutually beneficial solutions during conflict resolution.
Labor Law and Compliance: Understanding of labor laws to protect both the company and employees.
Empathy and Emotional Intelligence: Ability to show empathy and navigate sensitive situations.
Leadership and Influencing Skills: Ability to guide and influence others in employee relations scenarios.
Organization and Detail Orientation: Ability to stay organized and detail-oriented for records and policy compliance.
Policy Development and Implementation: Ability to implement company policies and procedures.
Employee Engagement: Ability to assess and improve employee satisfaction, motivation, and commitment.
Training and Development: Ability to provide training and development opportunities.
Confidentiality: Acknowledges access to confidential information and agrees not to disclose outside assigned duties.
Note: The incumbent may be required to drive for company business. Driving requirements include age, licenses, and background checks as applicable by the insurance carrier. Applicants may undergo Motor Vehicle Record (MVR) checks and background checks; a valid Colorado driver license and appropriate vehicle insurance are required for company vehicle use.
Equal Opportunity and Compliance Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses.
Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: 888-897-7781 or Know Your Rights (text: Know Your Rights).
We promote a Safe & Drug-free Workplace.
Attachments Job Title:
256 - Specialist II, Employee Relations
Dept Number:
9400
The physical requirements describe the essential physical demands of the role. Reasonable accommodations may be made to enable performance of essential functions.
Guide to Physical Requirements:
Continuously (5-8 hours)
Frequently (3-4 hours)
Occasionally (1-2 hours)
Never
Physical demands include lifting, carrying, reaching, bending, and other activities as described in the original description. Driving may be required.
Application note:
Applications due by April 24, 2026.
#J-18808-Ljbffr