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Customer Relations Representative - State Farm Agent Team Member

State Farm Agent, Louisville, KY, United States


Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relations Representative – State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value‑based conversations and remarkable customer experience. If you are a motivated self‑starter who thrives in a fast‑paced environment, then this is an opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Maintain a strong work ethic with a total commitment to success each and every day.

Employment Type This position is a State Farm independent contractor agent role, not with State Farm Insurance Companies. Employees hired by State Farm agents are independent contractors and are not employees of State Farm.

Benefits

Hourly pay plus commission/bonus

Requirements

Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred

Successful track record of meeting sales goals/quotas preferred

Interest in marketing products and services based on customer needs

Detail oriented

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

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