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Marketing Communications Coordinator

Jtsfs, Little Rock, AR, United States


Job Summary The Marketing Communications Coordinator supports marketing initiatives with a primary focus on content development, copywriting, and communication strategy. This role contributes to new account development, product and service education, and external marketing efforts, while also assisting with project coordination and light design production.

Primary Duties and Responsibilities The duties listed below are some of the duties that may be assigned and may not include all responsibilities the person in this role may be asked to perform. Incumbents may be required to perform other related duties as assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job duties.

Essential Functions

Develop and edit content for:

Email campaigns (via Constant Contact)

Sales and marketing collateral

Event materials and follow-ups

New account development initiatives

Product and service education materials

Translate complex concepts into clear, client-friendly messaging

Maintain consistency in tone, voice, and brand standards

Curate and refine existing content for reuse across channels

Track and manage marketing projects using Marketing Tracking System(s)

Coordinate timelines and deliverables across teams

Ensure projects are completed accurately and on schedule

Proactively follow up on tasks and identify process improvements

Support employee benefit guide creation and print during high frequency periods

Develop and update materials using:

Adobe InDesign

Adobe Illustrator

Adobe Photoshop

Microsoft Office (Word, PowerPoint, Excel)

Canva

Beautiful.ai

Support production of clean, professional collateral including:

Print Marketing Collateral (Brochures, Flyers, Postcards, etc.)

Digital marketing assets including html emails, newsletters, video, landing pages, web and some social.

Video marketing support materials

Presentations and event materials

Apply existing templates and brand standards (not responsible for full-scale design work)

Type and Scope of Supervisory Responsibilities

This position has no supervisory responsibilities.

Skills and Qualifications

Strong writing, editing, and proofreading skills

Proficiency in:

Adobe Creative Suite (InDesign, Illustrator, Photoshop)

Microsoft Office (Word, PowerPoint, Excel)

Strong organizational and time management skills

Ability to manage multiple priorities in a deadline-driven environment

Strong attention to detail and accuracy

Customer service mindset with a collaborative approach

Self‑motivated and proactive; seeks out ways to contribute

Ability to simplify complex information

Flexible and willing to support evolving team needs

Experience with Constant Contact or other HTML creation/management systems

Familiarity with workflow tracking systems

Exposure to B2B or insurance‑related marketing

Work Experience Required for this Job

1–3 years’ experience in Marketing, Communications, or related field

Education Required for this Job

High School Diploma or GED required

Bachelor’s degree in Marketing, Communications, or related field strongly desired but not required.

Attendance Requirements

Daily attendance is required in the environment during normal business working hours

Some overtime may be required

In‑person and/or hybrid attendance occasionally required for company, client and/or team meetings

The Company reserves the right to require in‑person attendance at the Company’s worksite at any time. The Company also reserves the right to make full‑time attendance at the Company’s worksite an essential job function for this position if attendance becomes necessary to increase productivity, to develop teamwork, to conduct training, to better address customer needs, or to accomplish any other valid business goal. If full‑time attendance requirements for this position materially change, the Company will provide thirty (30) days’ prior notice of the change.

Position Type/Expected Hours of Work

This is a full‑time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional evening and weekend work may be required as job duties demand.

Core business hours are 8:00 a.m. to 5:00 p.m. but the employee’s schedules are at the discretion of the supervisor and dependent on the needs of the business.

Travel

None

Physical Abilities Required for this Job

While performing the duties of this job this individual is regularly required to stand for extended periods of time, walk, sit, talk, hear, use their hands and fingers (manual dexterity), use a telephone, and occasionally lift and/or move up to fifteen pounds.

Specific vision abilities required by this position include close vision, and the ability to adjust focus.

Mental Abilities Required for this Job

The ability to solve problems, make decisions, interpret data, organize information, written and oral communication and read/write.

NOTE This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job‑related instructions and to perform any other job‑related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at‑will relationship.

The company is an equal‑opportunity employer, drug‑free workplace, and complies with ADA regulations as applicable.

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