Sales Services Advisor (Education & Adoption Services for North America)
Blue Yonder, Coppell, TX, United States
Role: Sales Services Advisor (Customer Education & Adoption Services)
Location:
US Remote
Travel:
Up to 25%
to support sales opportunities
Synonymous Business Title(s): Enterprise Education Architect
Overview:
The Sales Services Advisor for Education & Adoption Services within the Professional Services organization is responsible for partnering with Sales, clients, and cross-functional teams to position, solution, and drive the sale of Education and Adoption Services (Organizational Change Management and End User Training).
Aligned to Blue Yonder implementations, this role requires deep expertise in education and adoption strategies, as well as the ability to design, scope, and price EDU and Adoption Services offerings that support successful enterprise software deployments—particularly within supply chain environments.
The role is a key contributor to services revenue growth across North America, ensuring customers achieve strong user adoption, business readiness, and long-term value realization.
What You'll Be Doing:
Services Sales & Solutioning
Partner with Sales teams to identify, qualify, and develop Education and Adoption Services opportunities across the region
Lead discovery efforts, including client workshops and data-gathering activities, to define requirements, success criteria, and win themes
Design tailored solutions across Education, OCM, and End User Training aligned to client transformation objectives
Position and articulate the business value of adoption services to both client and internal stakeholders
Deal Support & Execution
Support the end-to-end sales cycle, including proposal development, RFP responses, and drafting of Statements of Work (SOWs)
Develop accurate scoping and pricing models using established methodologies, tools, and assumptions
Present and defend solutions in client meetings, orals, and executive presentations (virtual and in-person)
Collaborate with Sales to advance deals and improve win rates
Sales Enablement & Market Development
Support internal enablement initiatives and sales campaigns to promote Education and Adoption Services offerings
Develop and enhance estimating models, tools, and sales collateral to improve consistency and efficiency
Contribute to thought leadership and the evolution of Education and Adoption service offerings
Proactively review regional pipeline to identify and position services opportunities within active deals
Establish regular engagement cadence with Sales to drive awareness and attachment of services
Pipeline & Forecast Management
Maintain visibility into pipeline, opportunities, and bookings related to Education and Adoption Services
Provide regular forecasting and reporting against regional targets
Track performance metrics including services attach rate, revenue, and conversion rates
What We're Looking For:
Qualifications & Experience
Bachelor's degree from an accredited four-year university
5+ years of experience in a services sales, solution architect, or advisory role supporting Education, OCM, or adoption services
Proven experience in scoping, solutioning, and pricing professional services engagements
Experience supporting enterprise software implementations, preferably within supply chain (e.g., WMS, TMS, Planning)
Strong understanding of Organizational Change Management and End User Training methodologies
Key Skills
Strong consultative and value-based selling capabilities
Excellent communication, presentation, and stakeholder engagement skills
Ability to translate complex business and technical requirements into clear value propositions
Experience facilitating client workshops and discovery sessions
High level of collaboration across Sales, Delivery, and Product organizations
Strong analytical and problem-solving skills with attention to detail in scoping and pricing
The base salary range for this position is $120,335 to $151,665 USD.
The salary range information provided, reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual salary will be commensurate with skills, experience, certifications or licenses and other relevant factors. In addition, this role will be eligible to participate in either the annual performance bonus or commission program, determined by the nature of the position.
At Blue Yonder, we care about the wellbeing of our employees and those most important to them. This is reflected in our robust benefits package and options that includes:
Comprehensive Medical, Dental and Vision
401K with Matching
Flexible Time Off
Corporate Fitness Program
A variety of voluntary benefits such as Legal Plans, Accident and Hospital Indemnity, Pet Insurance and much more
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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Location:
US Remote
Travel:
Up to 25%
to support sales opportunities
Synonymous Business Title(s): Enterprise Education Architect
Overview:
The Sales Services Advisor for Education & Adoption Services within the Professional Services organization is responsible for partnering with Sales, clients, and cross-functional teams to position, solution, and drive the sale of Education and Adoption Services (Organizational Change Management and End User Training).
Aligned to Blue Yonder implementations, this role requires deep expertise in education and adoption strategies, as well as the ability to design, scope, and price EDU and Adoption Services offerings that support successful enterprise software deployments—particularly within supply chain environments.
The role is a key contributor to services revenue growth across North America, ensuring customers achieve strong user adoption, business readiness, and long-term value realization.
What You'll Be Doing:
Services Sales & Solutioning
Partner with Sales teams to identify, qualify, and develop Education and Adoption Services opportunities across the region
Lead discovery efforts, including client workshops and data-gathering activities, to define requirements, success criteria, and win themes
Design tailored solutions across Education, OCM, and End User Training aligned to client transformation objectives
Position and articulate the business value of adoption services to both client and internal stakeholders
Deal Support & Execution
Support the end-to-end sales cycle, including proposal development, RFP responses, and drafting of Statements of Work (SOWs)
Develop accurate scoping and pricing models using established methodologies, tools, and assumptions
Present and defend solutions in client meetings, orals, and executive presentations (virtual and in-person)
Collaborate with Sales to advance deals and improve win rates
Sales Enablement & Market Development
Support internal enablement initiatives and sales campaigns to promote Education and Adoption Services offerings
Develop and enhance estimating models, tools, and sales collateral to improve consistency and efficiency
Contribute to thought leadership and the evolution of Education and Adoption service offerings
Proactively review regional pipeline to identify and position services opportunities within active deals
Establish regular engagement cadence with Sales to drive awareness and attachment of services
Pipeline & Forecast Management
Maintain visibility into pipeline, opportunities, and bookings related to Education and Adoption Services
Provide regular forecasting and reporting against regional targets
Track performance metrics including services attach rate, revenue, and conversion rates
What We're Looking For:
Qualifications & Experience
Bachelor's degree from an accredited four-year university
5+ years of experience in a services sales, solution architect, or advisory role supporting Education, OCM, or adoption services
Proven experience in scoping, solutioning, and pricing professional services engagements
Experience supporting enterprise software implementations, preferably within supply chain (e.g., WMS, TMS, Planning)
Strong understanding of Organizational Change Management and End User Training methodologies
Key Skills
Strong consultative and value-based selling capabilities
Excellent communication, presentation, and stakeholder engagement skills
Ability to translate complex business and technical requirements into clear value propositions
Experience facilitating client workshops and discovery sessions
High level of collaboration across Sales, Delivery, and Product organizations
Strong analytical and problem-solving skills with attention to detail in scoping and pricing
The base salary range for this position is $120,335 to $151,665 USD.
The salary range information provided, reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual salary will be commensurate with skills, experience, certifications or licenses and other relevant factors. In addition, this role will be eligible to participate in either the annual performance bonus or commission program, determined by the nature of the position.
At Blue Yonder, we care about the wellbeing of our employees and those most important to them. This is reflected in our robust benefits package and options that includes:
Comprehensive Medical, Dental and Vision
401K with Matching
Flexible Time Off
Corporate Fitness Program
A variety of voluntary benefits such as Legal Plans, Accident and Hospital Indemnity, Pet Insurance and much more
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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