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Sales Administrator (Commercial HVAC & Roofing)

Gsmsince1927, Gastonia, NC, United States


Are you looking for a reputable, stable company with supportive management who will value what you bring to the organization? If you are a self-motivated individual with great work ethic, then we would love to get to know you!

About GSM Services

GSM Services is a

4th-generation family-owned business , proudly serving the Greater Charlotte area for nearly 100 years. We’ll celebrate our

100 years in business in 2027 , a testament to our stability and commitment to excellence. Our focus is on

commercial roofing and air conditioning services

within a

50-mile radius of Charlotte, NC , and the majority of our projects are

negotiated with repeat customers

who trust us for quality and reliability.

The great people we add to our team enjoy a fun, friendly workplace where we provide training and benefits to allow us to keep them for years. Our high standards and uncompromising commitment to customer satisfaction has made GSM Services a success and a great place to work. We are always looking for qualified individuals who are willing to provide the highest quality of work possible. GSM Services wants to be the best place to work in our region and it takes teamwork to come together, work together and succeed together.

Now Hiring: Commercial Sales Support Coordinator (HVAC & Roofing) Join the Team at GSM Services!

Are you organized, detail-oriented, and energized by a fast-paced environment? Do you enjoy connecting with people and supporting a high-performing team? If so, GSM Services has an exciting opportunity for you!

We are seeking a

Commercial Sales Support Coordinator

to play a key role in supporting our Commercial HVAC and Roofing Sales Departments. This position is essential in helping drive growth, maintain strong customer relationships, and ensure seamless coordination across our commercial teams.

What You’ll Do

Schedule and coordinate commercial sales leads and appointments

Manage sales team calendars for site visits and meetings

Set up sold jobs, including preparing contracts and assisting with permits

Follow up with customers on open quotes to help drive sales

Maintain and update customer information in company systems

Provide required documentation such as W9s and Certificates of Insurance (COIs)

Serve as a central point of support for both Commercial HVAC and Roofing sales teams

Help connect departments by ensuring accurate, up-to-date information is shared across the organization

What We’re Looking For

Strong verbal and written communication skills

Customer-focused mindset with a passion for delivering excellent service

Proficiency in Microsoft Office (Word, Excel, Outlook) and general computer skills

Ability to multitask and stay organized in a dynamic, fast-paced environment

Strong interpersonal skills and a team-oriented attitude

High school diploma or equivalent

At GSM Services, we believe in taking great care of our team—on and off the job. Our coworkers enjoy a comprehensive benefits package designed to support your health, growth, and overall quality of life, including:

Paid Time Off (PTO)

to recharge and enjoy life outside of work

Paid Holidays

throughout the year

Health Insurance

with quality coverage options

Dental and Vision Insurance

401(k) Retirement Plan

with company support

Profit Sharing Program

—your contribution helps us grow, and you share in the success

Life Insurance

paid by the company

Short-Term Disability Coverage

Company Vehicle

(role-dependent)

Branded Uniforms

provided at no cost

Company-Paid Training & Professional Development

Tuition Reimbursement

to support continued education

Apprenticeship Opportunities

for skill-building and career progression

Recruitment Incentive Bonus Program

Health & Wellness Program

A Supportive, People-First Workplace Culture

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