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Sales Administrator (Commercial HVAC & Roofing)

GSM Services, Gastonia, NC, United States


Commercial Sales Support Coordinator (HVAC & Roofing) Are you organized, detail-oriented, and energized by a fast-paced environment? Do you enjoy connecting with people and supporting a high-performing team? If so, GSM Services has an exciting opportunity for you!

This position supports our Commercial HVAC and Roofing Sales Departments, driving growth, maintaining strong customer relationships, and ensuring seamless coordination across our commercial teams.

What You’ll Do

Schedule and coordinate commercial sales leads and appointments

Manage sales team calendars for site visits and meetings

Set up sold jobs, including preparing contracts and assisting with permits

Follow up with customers on open quotes to help drive sales

Maintain and update customer information in company systems

Provide required documentation such as W9s and Certificates of Insurance (COIs)

Serve as a central point of support for both Commercial HVAC and Roofing sales teams

Help connect departments by ensuring accurate, up-to-date information is shared across the organization

What We’re Looking For

Strong verbal and written communication skills

Customer-focused mindset with a passion for delivering excellent service

Proficiency in Microsoft Office (Word, Excel, Outlook) and general computer skills

Ability to multitask and stay organized in a dynamic, fast-paced environment

Strong interpersonal skills and a team-oriented attitude

High school diploma or equivalent

Benefits & Perks At GSM Services, we believe in taking great care of our team—on and off the job. Our coworkers enjoy a comprehensive benefits package designed to support your health, growth, and overall quality of life, including:

Paid Time Off (PTO)

to recharge and enjoy life outside of work

Paid Holidays

throughout the year

Health Insurance

with quality coverage options

Dental and Vision Insurance

401(k) Retirement Plan

with company support

Profit Sharing Program —your contribution helps us grow, and you share in the success

Life Insurance

paid by the company

Short-Term Disability Coverage

Company Vehicle

(role-dependent)

Branded Uniforms

provided at no cost

Company-Paid Training & Professional Development

Tuition Reimbursement

to support continued education

Apprenticeship Opportunities

for skill-building and career progression

Recruitment Incentive Bonus Program

Gym Membership Program

Health & Wellness Program

A Supportive, People-First Workplace Culture

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