Admissions Representative
Stanbridge University, California, MO, United States
Admissions Representative
Are you a high-energy, goal-driven professional who thrives in a performance-based environment and enjoys helping others take the next step toward their future? The demand for skilled healthcare professionals has never been greater—and the shortage continues to grow. At Stanbridge University, we are committed to preparing the next generation of healthcare professionals who will make a meaningful impact in their communities. As an Admissions Representative, you will play a critical role in that mission by guiding prospective students from initial inquiry through enrollment. This is a KPI-driven role where success is measured by activity, engagement, and enrollment outcomes, with clear performance expectations aligned to individual, team, and institutional goals. It is ideal for individuals who thrive in a fast-paced, goal-oriented environment and take ownership of their work while delivering a high-quality, student-centered experience.
Essential Functions Student Engagement & Admissions Guidance
This role owns the full lifecycle of prospective student engagement, from initial inquiry through enrollment
Respond to phone, web, and in-person inquiries in a timely and professional manner
Build rapport with prospective students and identify their educational and career goals
Schedule and conduct admissions interviews, providing clear, accurate, and complete information about programs and the admissions process
Guide prospective students through the decision-making and enrollment process
Present program content, length, academic requirements, and career outcomes in alignment with university standards
Evaluation & Process Management
Evaluate applicants' educational background and career objectives to determine appropriate program fit
Administer and communicate admissions assessment results, including coordinating retake opportunities as needed
Ensure all admissions activities comply with institutional policies and accrediting, state, and federal regulations
Provide approved student outcomes and institutional data to prospective students
Operations & Collaboration
Accurately track and manage all activity within CRM systems, including leads, calls, appointments, interviews, and enrollments
Coordinate with Financial Aid, Student Services, and Academic departments to support the admissions and onboarding process
Utilize all available tools and systems, including databases, phone systems, and internal platforms
Provide feedback to the Director of Admissions regarding trends, challenges, and process improvements
Attend departmental meetings, graduation ceremonies, and university events as required
Professional Standards & Service
Foster a professional and respectful environment aligned with the university's mission and values
Deliver outstanding customer service to all prospective students and university stakeholders
Maintain performance standards as measured by activity, outcomes, and quality of interactions
Continue progress toward individual, departmental, and institutional goals
Perform other duties as assigned
Performance Expectations
Consistently meet or exceed defined KPIs, including outreach activity, scheduled interviews, follow-ups, and enrollments
Manage a structured pipeline of prospective students from inquiry through enrollment
Maintain accurate, timely, and compliant documentation of all admissions activity
Deliver a high-quality, student-centered admissions experience aligned with university standards
Demonstrate accountability for individual performance and contribution to team and campus enrollment goals
Who Thrives in This Role
Professionals who can manage high volumes of outreach and follow-up while maintaining quality and compliance
Strong communicators who can quickly build trust and guide meaningful conversations
Organized professionals who can manage multiple leads and priorities simultaneously
Goal-oriented individuals who take accountability for outcomes
Professionals motivated by helping others achieve educational and career success
Team players who collaborate effectively across departments
Individuals who thrive in a KPI-driven environment and take ownership of meeting activity and enrollment expectations
Resilient professionals who can maintain consistency, persistence, and a positive approach in a performance-driven environment
Qualifications
Bachelor's degree from an accredited college or university
2+ years of experience in admissions, higher education, or a customer-facing role
Experience working in a goal-driven or performance-based environment preferred
Knowledge of higher education regulations and compliance standards is a plus
Excellent oral, written, and interpersonal communication skills in a culturally diverse environment
Proficiency with CRM systems and standard office technology
Compensation
$30.00 - $35.00 per hour
Compensation is based on education, experience, and internal equity considerations
This is a performance-driven role with clearly defined KPIs and expectations; compensation is hourly and not commission-based, providing stability while reinforcing consistent performance and contribution to team outcomes
Conditions of Employment
A job-related assessment may be required during the interview process
Must be able to perform each essential duty satisfactorily and be physically present in the office (unless otherwise noted)
Employment verification will be conducted to validate work experience per accreditation standards
Offers of employment are contingent upon the successful completion of a background check
Official transcripts are required prior to hire. Degrees earned outside the United States must be evaluated by a recognized credential evaluation service
Must be legally authorized to work in the United States and maintain such authorization without sponsorship
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
Work Environment
Standard office, classroom, lab, or clinical setting
Duties are typically performed while sitting at a desk or computer workstation
Subject to frequent interruptions, noise, and demanding timelines
Physical Demands
Regularly sits for extended periods
Proficient in using electronic keyboards and office equipment
Effective verbal communication via phone and in person
Ability to operate computers and standard office equipment
Able to lift, carry, and/or move objects weighing 10-25 pounds as needed
Employee Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k)
Exciting university events
Seasonal health and wellness initiatives
Work/Life Balance programs
Onsite wellness program
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Institutional Values
Diversity and Inclusion: Stanbridge University is committed to fostering an inclusive learning environment that reflects diverse backgrounds and perspectives
Innovation and Technology: We integrate advanced technology and hands-on learning to enhance student outcomes
Community Engagement: Through initiatives such as Stanbridge outREACH, students contribute to local and global communities
Equal Opportunity Employer Stanbridge University is an Equal Opportunity Employer. We are committed to building a diverse and inclusive workplace and do not discriminate on any protected basis. All qualified applicants are encouraged to apply.
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Essential Functions Student Engagement & Admissions Guidance
This role owns the full lifecycle of prospective student engagement, from initial inquiry through enrollment
Respond to phone, web, and in-person inquiries in a timely and professional manner
Build rapport with prospective students and identify their educational and career goals
Schedule and conduct admissions interviews, providing clear, accurate, and complete information about programs and the admissions process
Guide prospective students through the decision-making and enrollment process
Present program content, length, academic requirements, and career outcomes in alignment with university standards
Evaluation & Process Management
Evaluate applicants' educational background and career objectives to determine appropriate program fit
Administer and communicate admissions assessment results, including coordinating retake opportunities as needed
Ensure all admissions activities comply with institutional policies and accrediting, state, and federal regulations
Provide approved student outcomes and institutional data to prospective students
Operations & Collaboration
Accurately track and manage all activity within CRM systems, including leads, calls, appointments, interviews, and enrollments
Coordinate with Financial Aid, Student Services, and Academic departments to support the admissions and onboarding process
Utilize all available tools and systems, including databases, phone systems, and internal platforms
Provide feedback to the Director of Admissions regarding trends, challenges, and process improvements
Attend departmental meetings, graduation ceremonies, and university events as required
Professional Standards & Service
Foster a professional and respectful environment aligned with the university's mission and values
Deliver outstanding customer service to all prospective students and university stakeholders
Maintain performance standards as measured by activity, outcomes, and quality of interactions
Continue progress toward individual, departmental, and institutional goals
Perform other duties as assigned
Performance Expectations
Consistently meet or exceed defined KPIs, including outreach activity, scheduled interviews, follow-ups, and enrollments
Manage a structured pipeline of prospective students from inquiry through enrollment
Maintain accurate, timely, and compliant documentation of all admissions activity
Deliver a high-quality, student-centered admissions experience aligned with university standards
Demonstrate accountability for individual performance and contribution to team and campus enrollment goals
Who Thrives in This Role
Professionals who can manage high volumes of outreach and follow-up while maintaining quality and compliance
Strong communicators who can quickly build trust and guide meaningful conversations
Organized professionals who can manage multiple leads and priorities simultaneously
Goal-oriented individuals who take accountability for outcomes
Professionals motivated by helping others achieve educational and career success
Team players who collaborate effectively across departments
Individuals who thrive in a KPI-driven environment and take ownership of meeting activity and enrollment expectations
Resilient professionals who can maintain consistency, persistence, and a positive approach in a performance-driven environment
Qualifications
Bachelor's degree from an accredited college or university
2+ years of experience in admissions, higher education, or a customer-facing role
Experience working in a goal-driven or performance-based environment preferred
Knowledge of higher education regulations and compliance standards is a plus
Excellent oral, written, and interpersonal communication skills in a culturally diverse environment
Proficiency with CRM systems and standard office technology
Compensation
$30.00 - $35.00 per hour
Compensation is based on education, experience, and internal equity considerations
This is a performance-driven role with clearly defined KPIs and expectations; compensation is hourly and not commission-based, providing stability while reinforcing consistent performance and contribution to team outcomes
Conditions of Employment
A job-related assessment may be required during the interview process
Must be able to perform each essential duty satisfactorily and be physically present in the office (unless otherwise noted)
Employment verification will be conducted to validate work experience per accreditation standards
Offers of employment are contingent upon the successful completion of a background check
Official transcripts are required prior to hire. Degrees earned outside the United States must be evaluated by a recognized credential evaluation service
Must be legally authorized to work in the United States and maintain such authorization without sponsorship
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
Work Environment
Standard office, classroom, lab, or clinical setting
Duties are typically performed while sitting at a desk or computer workstation
Subject to frequent interruptions, noise, and demanding timelines
Physical Demands
Regularly sits for extended periods
Proficient in using electronic keyboards and office equipment
Effective verbal communication via phone and in person
Ability to operate computers and standard office equipment
Able to lift, carry, and/or move objects weighing 10-25 pounds as needed
Employee Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k)
Exciting university events
Seasonal health and wellness initiatives
Work/Life Balance programs
Onsite wellness program
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Institutional Values
Diversity and Inclusion: Stanbridge University is committed to fostering an inclusive learning environment that reflects diverse backgrounds and perspectives
Innovation and Technology: We integrate advanced technology and hands-on learning to enhance student outcomes
Community Engagement: Through initiatives such as Stanbridge outREACH, students contribute to local and global communities
Equal Opportunity Employer Stanbridge University is an Equal Opportunity Employer. We are committed to building a diverse and inclusive workplace and do not discriminate on any protected basis. All qualified applicants are encouraged to apply.
#J-18808-Ljbffr