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Business Operations & Performance Strategy Internship

Giraffe Media Group, LLC, West Palm Beach, FL, United States


Location & Details Location: In-Office – West Palm Beach

Department: Business Development / SMS Operations

Duration: 10 Weeks

Compensation: $18–20/hr

Program Overview The Giraffe Media Group Summer Internship is a highly selective, project-based program designed for analytically strong undergraduate students interested in business operations, marketing performance, and data-driven strategy.

Interns will work directly within the Business Development team in close coordination with SMS Operations, contributing to real-time campaign analysis, A/B testing, and competitive research. This is not a passive internship; participants will engage in the same workflows used by the team daily and will be expected to produce meaningful, actionable insights.

Over the course of approximately ten weeks, interns will progress through a structured program including onboarding, performance analysis, operational support, and a capstone project involving the build and testing of a live marketing flow.

The internship concludes with a formal presentation to leadership outlining findings, performance insights, and strategic recommendations.

Strategic Internship Focus Campaign Performance Analysis & Optimization Initiative Interns will analyze live and historical marketing flows to identify trends in performance, develop A/B testing strategies, and contribute to improving campaign efficiency and revenue outcomes.

Key Responsibilities Campaign Performance Analysis

Review performance data across active campaigns including messages, pre-landers, and offers

Analyze key KPIs such as CTR, CVR, RPS, and opt-out rates

Identify trends, performance drivers, and underperforming areas

Map marketing flows from message to conversion

A/B Testing & Optimization

Develop data-driven test hypotheses based on performance trends

Draft challenger messaging, pre-lander structures, and creative variations

Define test structure including success metrics and evaluation criteria

Support execution of A/B tests on live campaigns

Operations & Campaign Monitoring

Monitor campaign performance through vendor dashboards

Conduct routine performance checks and flag anomalies

Support data pulls and reporting for the Business Development team

Identify operational patterns and opportunities for improvement

Competitive & Vendor Research

Research vendors, partners, and competitors within the SMS marketing ecosystem

Analyze messaging strategies, offer structures, and market positioning

Build structured reports summarizing findings

Support partner evaluation and business development initiatives

Capstone Project Interns Will

Build a complete marketing flow (message → pre-lander → offer)

Launch and test the flow against a control campaign

Analyze performance results across key KPIs

Present findings and strategic recommendations to leadership

Final Deliverables

Campaign Performance Analysis Report

A/B Test Proposal & Test Brief

Competitive & Vendor Research Report

Capstone Marketing Flow Build

Final Executive Presentation

Candidate Profile This internship is designed for high-performing undergraduate students pursuing degrees in:

Business

Marketing

Economics

Data Analytics

Communications

Or related fields

Preferred Qualifications

Strong analytical and problem-solving skills

Interest in marketing, business operations, or performance strategy

Ability to interpret data and identify meaningful insights

Strong written communication and organizational skills

Comfort working in a fast-paced, team-oriented environment

Candidate Expectations This Program Is Designed For Individuals Who Are

Self-motivated and able to work independently

Detail-oriented with strong follow-through

Comfortable working with data and performance metrics

Proactive in communication and problem-solving

Interns will be expected to contribute to real business initiatives and deliver work that can be presented to leadership.

Professional Development Participants Will Gain Experience In

Performance marketing and campaign analysis

A/B testing strategy and execution

Data analysis and KPI interpretation

Business development and competitive research

Executive-level reporting and presentation

Why This Internship Matters This program provides direct exposure to how marketing performance drives business outcomes. Interns will develop the analytical and operational skills used by high-performing business and marketing teams to optimize campaigns, improve efficiency, and drive revenue.

The work produced during this internship will directly impact live campaigns and inform strategic decisions within the organization.

Ideal Career Paths for Applicants Students interested in the following career paths are encouraged to apply:

Business Operations

Marketing / Growth Strategy

Consulting

Data Analytics

Business Development

Application Process Interested Candidates Should Submit

Resume

Brief statement of interest outlining analytical experience and career goals

Selected candidates will be invited to participate in an interview process.

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