Senior Customer Success Leader - ROI & Multi-Org Strategy

A leading software company is seeking a Senior Manager for Customer Success in Chicago, Illinois. This strategic role involves driving business impact across complex customers, engaging executive stakeholders, and ensuring effective solution integration. The ideal candidate has 5–6 years of expertise in Customer Success or SaaS, possesses strong communication skills, and is comfortable handling objections and leading complex discussions. The role offers an office-flexible environment, requiring in-office work a minimum of three days per week. #J-18808-Ljbffr