
Senior Enterprise Customer Success Leader
salesforce.com, inc., Indianapolis, IN, United States
A global SaaS company is seeking a Customer Success Manager, Senior Manager responsible for driving quantifiable business impact for complex, multi-org customers in Indianapolis. The ideal candidate will have 5-6 years of experience in Customer Success or SaaS, strong stakeholder management skills, and the ability to influence at all levels. Responsibilities include engagement management, risk mitigation, and ensuring customer success. The role supports in-office flexibility for a minimum of three days per week.
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