Family Account Specialist
Seattle Children's, Olympia, WA, United States
Maintain and continue to develop an expert level of knowledge about Revenue Cycle billing and authorization processes for Seattle Children's Revenue Cycle Hospital, Professional and Specialty lines of business such that timely, accurate and professional customer service can be provided to callers (patient families, internal contacts, community members) seeking assistance with a breadth of inquiries from a primary phone line. The majority of callers should be assisted to their satisfaction without the call needing to be transferred to someone else to respond.
This is a hybrid remote position and must be based in Washington state.
Required Education and Experience
High school diploma or equivalent experience.
Minimum of two years of relevant experience on a Revenue Cycle team at Seattle Children’s or a prior employer.
Demonstrated competency of Revenue cycle terminology and concepts.
Excellent English language skills.
Experience with a multi-line phone environment.
Demonstrated competency using Epic and Microsoft Office system applications.
Or, completion of the Seattle Children's Revenue Cycle Coordinator program.
Required Credentials N/A.
Preferred
3 years or more relevant experience on a Revenue Cycle team at Seattle Children’s or a prior employer.
Medical coding or terminology experience.
Bachelor’s degree or certified medical billing credential such as CPAT.
Basic project management experience.
Compensation Range $26.51 - $39.76 per hour
Salary Information This compensation range was calculated based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided.
Disclaimer for Out of State Applicants This compensation range is specific to Seattle, positions located outside of Seattle may be compensated differently depending on various factors.
Benefits Information Seattle Children’s offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more. Additional details on our benefits can be found on our website www.seattlechildrens.org/careers/benefits.
Our Commitment Seattle Children’s welcomes people of all experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our patients and families. Our organization recruits, employs, trains, compensates, and promotes based on merit without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Seattle Children’s is proud to be an Equal Opportunity Workplace and Affrimatary Action Employer.
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This is a hybrid remote position and must be based in Washington state.
Required Education and Experience
High school diploma or equivalent experience.
Minimum of two years of relevant experience on a Revenue Cycle team at Seattle Children’s or a prior employer.
Demonstrated competency of Revenue cycle terminology and concepts.
Excellent English language skills.
Experience with a multi-line phone environment.
Demonstrated competency using Epic and Microsoft Office system applications.
Or, completion of the Seattle Children's Revenue Cycle Coordinator program.
Required Credentials N/A.
Preferred
3 years or more relevant experience on a Revenue Cycle team at Seattle Children’s or a prior employer.
Medical coding or terminology experience.
Bachelor’s degree or certified medical billing credential such as CPAT.
Basic project management experience.
Compensation Range $26.51 - $39.76 per hour
Salary Information This compensation range was calculated based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided.
Disclaimer for Out of State Applicants This compensation range is specific to Seattle, positions located outside of Seattle may be compensated differently depending on various factors.
Benefits Information Seattle Children’s offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more. Additional details on our benefits can be found on our website www.seattlechildrens.org/careers/benefits.
Our Commitment Seattle Children’s welcomes people of all experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our patients and families. Our organization recruits, employs, trains, compensates, and promotes based on merit without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Seattle Children’s is proud to be an Equal Opportunity Workplace and Affrimatary Action Employer.
#J-18808-Ljbffr