Floating Leasing and Occupancy Specialist (Curtis Apartments)
WinnCompanies, Worcester, MA, United States
Floating Leasing and Occupancy Specialist (Curtis Apartments)
Worcester, MA, USA
Floating Leasing and Occupancy Specialist
to join our team at Curtis Apartments Phase I, a LIHTC residential community with up to 250 units located in Worcester, MA.
Pay Range:
$18.75 to $24.00 per hour. Final salary will vary based on responsibilities, location, experience, and other factors.
Work Schedule:
Monday through Friday, 8:00 AM to 5:00 PM.
Responsibilities
Interact with prospective and current residents to achieve maximum occupancy.
Generate and manage traffic and property tours. Lease apartments, qualify prospects, follow up on prospect leads, prepare lease documentation, complete move‑in paperwork and procedures, maintain applicable databases, and ensure tour route, amenity areas, and show units are to company standard.
Deliver customer service that exceeds expectations for new and current residents. Educate and implement WinnCompanies programs, processes, and policies to new and current residents as applicable.
Review, prioritize, and distribute resident service requests. May assist with the planning and facilitation of property events.
May assist on‑site management with ensuring that all marketing documents, supplies, reports, advertisements, and web content are current and updated as necessary based on property, regional, or corporate initiatives.
Maintain relationships with area businesses, employers, and real‑estate brokers to generate new business, while remaining current with local events and hiring trends that may impact the property.
Maintain knowledge and understanding of current and submarkets; to include competitors and customer demographics.
During the application or recertification process, responsible to gather appropriate documents by program types for residency approval submission to the appropriate person or third‑party vendor for review and approval.
May assist with the planning and facilitation of property events or programs required by the mixed‑income program guidelines.
Remain up to date with federal, state, and other regulatory requirements and programs.
Requirements
High school diploma or GED equivalent.
2–5 years of experience in leasing.
A current driver’s license in good standing and ability to meet the driving record standards outlined in the Company Safe Vehicular Operations Policy.
Specialist in Housing Credit Management (SHCM) certification.
Experience with Microsoft Office applications.
Strong written and verbal communication skills.
Ability to multi‑task and work in a fast‑paced environment.
Preferred Qualifications
Experience with Yardi or RealPage property management software.
Bilingual in English and Spanish.
NALP certification.
Experience in property management, affordable/tax credit programs, hospitality, customer service, sales, retail, or restaurant industry.
Benefits
Generous time off policies (including 11 paid holidays (12 for MA employees)); Generous accrued time off increasing with years of service; generous paid sick time; annual day of service; floating holiday.
401(k) plan options with a company match.
Various comprehensive medical, dental, & vision plan options.
Flexible Spending Account, dependent care Flexible Spending Account, health savings account options with HSA annual employer contribution.
Long‑term disability and voluntary short‑term disability; basic term life insurance and AD&D; optional supplemental life insurance.
Health expense reimbursement program (including gym memberships, equipment, and subscriptions).
Tuition reimbursement program and continuous training and development opportunities.
Well‑being program (group challenges, seminars, opportunities to earn points to reduce medical premiums), employee assistance program, & commuter and parking reimbursement options.
Employee corporate discount programs.
Flexible and/or hybrid schedules are available for certain roles.
Employee relief program supporting employees with unexpected hardships that place undue financial stress on them and their families.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#J-18808-Ljbffr
Floating Leasing and Occupancy Specialist
to join our team at Curtis Apartments Phase I, a LIHTC residential community with up to 250 units located in Worcester, MA.
Pay Range:
$18.75 to $24.00 per hour. Final salary will vary based on responsibilities, location, experience, and other factors.
Work Schedule:
Monday through Friday, 8:00 AM to 5:00 PM.
Responsibilities
Interact with prospective and current residents to achieve maximum occupancy.
Generate and manage traffic and property tours. Lease apartments, qualify prospects, follow up on prospect leads, prepare lease documentation, complete move‑in paperwork and procedures, maintain applicable databases, and ensure tour route, amenity areas, and show units are to company standard.
Deliver customer service that exceeds expectations for new and current residents. Educate and implement WinnCompanies programs, processes, and policies to new and current residents as applicable.
Review, prioritize, and distribute resident service requests. May assist with the planning and facilitation of property events.
May assist on‑site management with ensuring that all marketing documents, supplies, reports, advertisements, and web content are current and updated as necessary based on property, regional, or corporate initiatives.
Maintain relationships with area businesses, employers, and real‑estate brokers to generate new business, while remaining current with local events and hiring trends that may impact the property.
Maintain knowledge and understanding of current and submarkets; to include competitors and customer demographics.
During the application or recertification process, responsible to gather appropriate documents by program types for residency approval submission to the appropriate person or third‑party vendor for review and approval.
May assist with the planning and facilitation of property events or programs required by the mixed‑income program guidelines.
Remain up to date with federal, state, and other regulatory requirements and programs.
Requirements
High school diploma or GED equivalent.
2–5 years of experience in leasing.
A current driver’s license in good standing and ability to meet the driving record standards outlined in the Company Safe Vehicular Operations Policy.
Specialist in Housing Credit Management (SHCM) certification.
Experience with Microsoft Office applications.
Strong written and verbal communication skills.
Ability to multi‑task and work in a fast‑paced environment.
Preferred Qualifications
Experience with Yardi or RealPage property management software.
Bilingual in English and Spanish.
NALP certification.
Experience in property management, affordable/tax credit programs, hospitality, customer service, sales, retail, or restaurant industry.
Benefits
Generous time off policies (including 11 paid holidays (12 for MA employees)); Generous accrued time off increasing with years of service; generous paid sick time; annual day of service; floating holiday.
401(k) plan options with a company match.
Various comprehensive medical, dental, & vision plan options.
Flexible Spending Account, dependent care Flexible Spending Account, health savings account options with HSA annual employer contribution.
Long‑term disability and voluntary short‑term disability; basic term life insurance and AD&D; optional supplemental life insurance.
Health expense reimbursement program (including gym memberships, equipment, and subscriptions).
Tuition reimbursement program and continuous training and development opportunities.
Well‑being program (group challenges, seminars, opportunities to earn points to reduce medical premiums), employee assistance program, & commuter and parking reimbursement options.
Employee corporate discount programs.
Flexible and/or hybrid schedules are available for certain roles.
Employee relief program supporting employees with unexpected hardships that place undue financial stress on them and their families.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#J-18808-Ljbffr