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Director of Sales And Business Development

BLACKBURN'S, Tarentum, PA, United States


Role Description The

Sales & Development Director

is a senior leadership role responsible for driving revenue growth, market expansion, and sales performance across all business channels, including Medical Supplies, Complex Rehab, Institutional Sales, Clinical Respiratory, Home Accessibility, and New Market Development. This role leads and develops a multi-location team of Sales Representatives and Account Managers, ensuring consistent execution of sales strategy, pipeline growth, customer engagement, and long-term retention of referral sources and clinical partners. The Director partners closely with executive leadership and cross‑functional teams to align sales initiatives with organizational objectives.

Key Responsibilities Leadership & Sales Strategy

Develop and execute annual sales and market development strategies aligned with company revenue and growth goals

Lead, inspire, and manage a multi‑location sales organization focused on performance, accountability, and customer impact

Establish scalable sales frameworks, performance metrics, and expectations to support long‑term expansion

Provide regular sales performance reporting, forecasting, and growth outlooks to Executive Leadership

Partner with HR and Training to support onboarding, leadership development, and continuous sales skill advancement

Promote alignment and accountability across sales, marketing, and operational teams

Revenue Growth & Market Development

Identify and pursue new market opportunities, referral relationships, and strategic business partnerships

Strengthen relationships with hospitals, physicians, therapy groups, long‑term care facilities, and payer organizations

Monitor industry trends, competitive activity, and reimbursement changes to inform growth strategy

Drive expansion initiatives across Rehab, MedSurg, Clinical Respiratory, Home Accessibility, and Institutional business lines

Collaborate with Finance and Operations on pricing strategies, margins, and growth modeling

Set revenue targets, activity expectations, and performance benchmarks across sales teams

Participate in joint sales calls and field engagement to support relationship development and coaching

Ensure teams are equipped with tools, training, and resources needed for success

Build talent pipelines and address performance improvement in partnership with HR

Business Partnerships & External Engagement

Serve as a senior representative with key referral sources, clinical partners, and payer organizations

Support customer experience initiatives and resolution of complex relationship matters

Represent Blackburn’s at conferences, tradeshows, and community engagement events

Collaborate with Marketing to enhance brand visibility and market presence

Cross-Functional Collaboration

Partner with Operations, Distribution, Clinical Services, and Revenue Cycle teams to support growth initiatives

Participate in product evaluations, vendor partnerships, and strategic initiatives

Support ongoing CRM optimization and sales enablement improvements

Desired Competencies

Strategic, growth‑oriented leadership mindset

Coaching‑focused leadership style that builds long‑term capability

Strong understanding of healthcare regulations, compliance, and reimbursement

Proficiency with CRM platforms, KPIs, forecasting, and data‑driven decision making

High emotional intelligence and relationship‑driven leadership approach

Ability to lead through change, ambiguity, and growth

Performance Indicators (KPIs)

Revenue growth by product line and referral segment

New referral acquisition and retention

Sales quota attainment and activity reporting

Training and competency completion

Market expansion and new product or territory launches

Qualifications & Experience Educational Background

Bachelor’s degree in Business, Healthcare Administration, Marketing, or related field

5+ years of progressive sales leadership experience ; DME/HME experience strongly preferred

Proven success driving revenue growth and territory expansion

Experience managing remote or multi‑site sales teams

Strong knowledge of reimbursement models, payers, clinical referrals, and documentation requirements

Excellent communication, negotiation, and executive‑level presentation skills

Proficiency with Microsoft Office, Outlook, and web‑based business tools

Self‑directed, organized, and effective in fast‑paced environments

Authorized to work in the United States

Hybrid role based at the corporate office with regular travel to branch locations and referral partners

Travel expected approximately

40–50% , depending on territory and growth initiatives

Combination of office, field, and external engagement

Requires regular speaking, hearing, computer use, and driving

Why Join Blackburn’s?

Executive‑level impact within a growing, multi‑service healthcare organization

Collaborative leadership culture focused on patient outcomes and long‑term partnerships

Opportunity to shape strategy, build teams, and expand into new markets

Blackburn’s Physicians Pharmacy, Inc. is an Equal Opportunity Employer.

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