Computer Support Representative
Manpower Group (USA), Austin, MN, United States
Our client is seeking a dedicated and proactive Computer Support Representative to join their team. As a Computer Support Representative, you will be an essential part of the IT department supporting a dynamic and diverse team. The ideal candidate will demonstrate excellent problem‑solving skills, strong communication abilities, and a passion for delivering exceptional technical support, which will align successfully in the organization.
Job Title Computer Support Representative
Location Corporate Office South, AUSTIN, MN
Pay Range $21.50/hour
Schedule
Saturday: 7:00 AM – 7:00 PM
Sunday: 7:00 AM – 7:00 PM
Job Responsibilities
Operate corporate office computer equipment and monitor data communication lines to ensure reliable service across all locations.
Provide after‑hours support for the company's help desk, assisting with technical issues and user inquiries.
Support various functions of the data center, including email administration, user provisioning, and hardware/software troubleshooting.
Participate in an intensive training program to develop technical skills and knowledge of company systems.
Assist with occasional weekend shifts, holiday coverage, and on‑call support based on organizational needs.
Requirements
Basic understanding of computer networks, components, and endpoint devices such as desktops, laptops, tablets, and smartphones.
Ability to analyze complex problems independently and prioritize multiple issues effectively.
Strong communication and interpersonal skills to collaborate with team members and support users.
Demonstrated problem‑solving skills with a proactive approach to resolving technical issues.
Willingness to work variable hours, including weekends and holidays, as required.
Benefits
Opportunity to gain hands‑on experience in a fast‑paced IT environment.
Training and development to enhance your technical skills and career growth.
Flexible work hours with weekend shifts and on‑call support.
Supportive team environment focused on collaboration and continuous improvement.
Potential for extension beyond the initial six‑month period based on performance and organizational needs.
Employee Benefits after Completion of Waiting Period
Medical and Prescription Drug Plans
Supplemental Life Insurance
Short Term Disability Insurance
401(k)
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Job Title Computer Support Representative
Location Corporate Office South, AUSTIN, MN
Pay Range $21.50/hour
Schedule
Saturday: 7:00 AM – 7:00 PM
Sunday: 7:00 AM – 7:00 PM
Job Responsibilities
Operate corporate office computer equipment and monitor data communication lines to ensure reliable service across all locations.
Provide after‑hours support for the company's help desk, assisting with technical issues and user inquiries.
Support various functions of the data center, including email administration, user provisioning, and hardware/software troubleshooting.
Participate in an intensive training program to develop technical skills and knowledge of company systems.
Assist with occasional weekend shifts, holiday coverage, and on‑call support based on organizational needs.
Requirements
Basic understanding of computer networks, components, and endpoint devices such as desktops, laptops, tablets, and smartphones.
Ability to analyze complex problems independently and prioritize multiple issues effectively.
Strong communication and interpersonal skills to collaborate with team members and support users.
Demonstrated problem‑solving skills with a proactive approach to resolving technical issues.
Willingness to work variable hours, including weekends and holidays, as required.
Benefits
Opportunity to gain hands‑on experience in a fast‑paced IT environment.
Training and development to enhance your technical skills and career growth.
Flexible work hours with weekend shifts and on‑call support.
Supportive team environment focused on collaboration and continuous improvement.
Potential for extension beyond the initial six‑month period based on performance and organizational needs.
Employee Benefits after Completion of Waiting Period
Medical and Prescription Drug Plans
Supplemental Life Insurance
Short Term Disability Insurance
401(k)
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