Senior Account Manager
VML, Chicago, IL, United States
VML, part of WPP, is a leading creative agency with a global network and a strong presence in the health and lifestyle space.
We are looking for a Senior Account Manager to lead day‑to‑day management for one of our largest Health and Lifestyle clients in the pediatric nutrition category. The role involves working closely with our cross‑discipline leaders to enable long‑term success and help identify new growth opportunities.
Key Responsibilities
Partner with Account Leadership to translate client vision into a roadmap that achieves client goals and delivers creatively brilliant, measurable work.
Serve as the primary point of contact for day‑to‑day client communications across multiple teams.
Manage, inspire, and motivate project teams, reviewing deliverables and ensuring work is highlighted, used, and appreciated.
Act as the agency’s expert on the client and collaborate with a large cross‑functional team internally and client‑side.
Drive profitability at scale, find innovative ways to build new best practices, and support new offerings.
Qualifications & Experience
3–5+ years of client services experience in a digital and/or creative agency.
Experience leading integrated marketing campaigns across production, social, commerce, and shopper marketing deliverables across all digital and offline channels.
Familiarity with the CPG client category, with infant formula or pediatric nutrition product knowledge preferred.
Proven ability to build relationships that generate new profitable revenue opportunities and drive incremental growth.
Strong leadership, mentorship, and collaboration skills in a team‑oriented multi‑agency workplace; ability to foster career growth for project team members.
Excellent client‑service communication and the ability to convince and inspire stakeholders.
Proficiency in managing large media budgets and client financial processes with precision.
Experience negotiating statements of work and contracts, forecasting and scoping work with project management.
Who You Are
Entrepreneurial builder with strong business acumen and a knack for bringing people together.
Open and collaborative – championing comfortable, encouraging team environments that work cross‑discipline.
Optimistic and resilient, willing to learn and work hard toward goals while maintaining stamina and positivity.
Team player who embraces responsibilities needed for collective success.
Benefits
Passionate, driven culture that rewards extraordinary work.
Inclusive community built on active listening, positivity, and creative bravery.
Competitive benefits: full spectrum of health coverage, generous 401(k) match, and paid time off.
Growth opportunities through real‑time feedback, training, and advancement within VML and WPP.
Salary $45,000—$100,000 USD (commensurate with experience, location, and level).
Hybrid work model: team members spend an average of four days in the office, with flexibility and accommodations discussed during the interview process.
WPP (VML) is an equal‑opportunity employer that does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other protected characteristic. We welcome applicants of all backgrounds to apply.
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We are looking for a Senior Account Manager to lead day‑to‑day management for one of our largest Health and Lifestyle clients in the pediatric nutrition category. The role involves working closely with our cross‑discipline leaders to enable long‑term success and help identify new growth opportunities.
Key Responsibilities
Partner with Account Leadership to translate client vision into a roadmap that achieves client goals and delivers creatively brilliant, measurable work.
Serve as the primary point of contact for day‑to‑day client communications across multiple teams.
Manage, inspire, and motivate project teams, reviewing deliverables and ensuring work is highlighted, used, and appreciated.
Act as the agency’s expert on the client and collaborate with a large cross‑functional team internally and client‑side.
Drive profitability at scale, find innovative ways to build new best practices, and support new offerings.
Qualifications & Experience
3–5+ years of client services experience in a digital and/or creative agency.
Experience leading integrated marketing campaigns across production, social, commerce, and shopper marketing deliverables across all digital and offline channels.
Familiarity with the CPG client category, with infant formula or pediatric nutrition product knowledge preferred.
Proven ability to build relationships that generate new profitable revenue opportunities and drive incremental growth.
Strong leadership, mentorship, and collaboration skills in a team‑oriented multi‑agency workplace; ability to foster career growth for project team members.
Excellent client‑service communication and the ability to convince and inspire stakeholders.
Proficiency in managing large media budgets and client financial processes with precision.
Experience negotiating statements of work and contracts, forecasting and scoping work with project management.
Who You Are
Entrepreneurial builder with strong business acumen and a knack for bringing people together.
Open and collaborative – championing comfortable, encouraging team environments that work cross‑discipline.
Optimistic and resilient, willing to learn and work hard toward goals while maintaining stamina and positivity.
Team player who embraces responsibilities needed for collective success.
Benefits
Passionate, driven culture that rewards extraordinary work.
Inclusive community built on active listening, positivity, and creative bravery.
Competitive benefits: full spectrum of health coverage, generous 401(k) match, and paid time off.
Growth opportunities through real‑time feedback, training, and advancement within VML and WPP.
Salary $45,000—$100,000 USD (commensurate with experience, location, and level).
Hybrid work model: team members spend an average of four days in the office, with flexibility and accommodations discussed during the interview process.
WPP (VML) is an equal‑opportunity employer that does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other protected characteristic. We welcome applicants of all backgrounds to apply.
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