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Senior Specialist Underwriting Operations - Environmental

QBE Americas, Inc., Jacksonville, FL, United States


The Opportunity The Underwriting Assistant supports the Environmental Underwriting team by managing policy processing, data accuracy, and administrative workflows across the underwriting lifecycle. This role enables underwriters to focus on risk analysis by handling submissions, documentation, system entry, and broker coordination for environmental insurance products. Attention to detail, strong organization, and comfort working with complex environmental risk information are critical for success.

Location & Work Arrangement

Location: Florida or New York

Work Arrangement: Hybrid or remote work environment, depending on organizational structure

Salary Range: $64,000–$105,500

Your New Role

Support new business, renewals, endorsements, and policy changes for Environmental underwriting accounts

Prepare and issue quotes, binders, endorsements, policies, and related documentation

Enter, validate, and maintain policy and exposure data in underwriting and policy administration systems

Track submission progress and follow up with brokers and internal teams to ensure timely processing

Operational & Administrative Support

Maintain accurate electronic underwriting files in accordance with audit and compliance standards

Coordinate with Operations, Finance, Claims, and Compliance teams to resolve data or documentation issues

Assist with premium processing, invoicing coordination, and issuance timelines

Respond to broker inquiries regarding policy status and documentation

Quality & Compliance

Ensure underwriting files meet internal quality control and regulatory requirements

Support audits, reporting requests, and data quality initiatives

Identify process improvement opportunities within underwriting workflows

Preferred Qualifications

High school diploma or equivalent; Associate's or Bachelor's degree preferred

Insurance, underwriting support, or policy administration experience

Proficiency in Microsoft Office (Excel, Word, Outlook)

Strong organizational skills and attention to detail

Preferred Competencies

Experience in underwriting operations

Experience in the insurance industry

Experience with commercial lines or environmental insurance products

Familiarity with underwriting or policy administration systems

Strong written and verbal communication skills

Compensation Package Salary range: $64,000–$105,500. The salary offer will be decided based on the role’s complexity, its location, and the candidate’s professional background, including education and experience. Beyond the base salary, full‑time employees will also be eligible for QBE’s annual discretionary bonus plan based on business and individual performance.

Benefits

Hybrid working: a mix of working from home and in the office

22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender‑equal basis

Competitive 401(k) program with company match up to 8%

Well‑being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice

Tuition reimbursement for professional certifications and continuing education

Employee network and community support; opportunities to give back to the community

Equal Employment Opportunity QBE provides equal employment opportunities to applicants and employees without regard to race, color, gender, gender identity, sexual orientation, religious practices, national origin, pregnancy, childbirth, or related medical conditions, protected veteran status, disability, or any other legally protected status. This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States on a full‑time basis without the need for current or future sponsorship.

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