BDC Representative
Castle Buick-GMC, North Riverside, IL, United States
Do you enjoy helping people? Would you like to create a better service experience from the first conversation with a customer?
Come join our team at Castle Buick GMC in Riversideas a BDC Representative.
What’s In It For you:
401(K) with company match
Major medical (50% employeepaid premium), Dental, Vision insurance options
Voluntary Benefits (Accident, Critical Illness, Disability, and more)
Life Insurance
Paid Time Off
Employee vehicle purchase discounts
Career advancement
What You’ll Do:
Answer customer calls and establish follows-up with sales appointments
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
Provide customers with initial product information and direct them to the appropriate dealership resources
Present initial financing options based on customer needs
Follow up with leads that are not ready to make an appointment or no-show
Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management
Utilize CRM tracking system daily
What You Bring to the Team:
Prior experience as a BDC Representative, Call Center Coordinator, or related position
Excellent teammate with collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive and hardworking personality
Strong computer skills
Valid driver’s license
BDC Representative: $16-$18 per hour. Compensation will be based on performance and experience; pay ranges may vary from displayed amounts.
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Come join our team at Castle Buick GMC in Riversideas a BDC Representative.
What’s In It For you:
401(K) with company match
Major medical (50% employeepaid premium), Dental, Vision insurance options
Voluntary Benefits (Accident, Critical Illness, Disability, and more)
Life Insurance
Paid Time Off
Employee vehicle purchase discounts
Career advancement
What You’ll Do:
Answer customer calls and establish follows-up with sales appointments
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
Provide customers with initial product information and direct them to the appropriate dealership resources
Present initial financing options based on customer needs
Follow up with leads that are not ready to make an appointment or no-show
Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management
Utilize CRM tracking system daily
What You Bring to the Team:
Prior experience as a BDC Representative, Call Center Coordinator, or related position
Excellent teammate with collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive and hardworking personality
Strong computer skills
Valid driver’s license
BDC Representative: $16-$18 per hour. Compensation will be based on performance and experience; pay ranges may vary from displayed amounts.
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