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Director of Key Account Sales

Diverse Marketing, Dallas, TX, United States


We are seeking a strategic and results-driven

Director of Key Account Sales

to lead and scale our national account sales organization. This leadership role will oversee a team of 10+ Key Account Managers, driving performance across major retail partners while setting the vision, structure, and strategy for continued growth.

This is a leadership-first opportunity for someone who thrives in a fast-paced, collaborative environment and is passionate about the toy & gift industry.

Key Responsibilities Leadership & Team Development

Lead and manage a team of 10+ Key Account Managers across multiple retail channels

Conduct interviews, support hiring, and oversee onboarding and training of new team members

Set clear performance goals, KPIs, and accountability structures

Provide consistent feedback through regular business reviews and performance check-ins

Build scalable processes and playbooks to drive consistency and growth

Account & Revenue Ownership

Oversee performance across all key national and regional retail accounts

Partner with Key Account Managers on top accounts to support strategy, negotiations, and executive-level relationships

Drive revenue growth through expanded distribution, new item placement, and strategic initiatives

Maintain and strengthen relationships with key retail partners

Strategic Planning & Execution

Analyze sales data, retail trends, and competitive insights to inform decision‑making

Collaborate with vendor partners to align on goals, positioning, and sell‑in strategy

Partner cross‑functionally with marketing, operations, and insights teams to ensure strong execution

Vendor Relations & Business Development

Serve as a key liaison between the company and vendor partners to ensure mutual success

Identify and secure new retail opportunities across key channels

Expand relationships within existing accounts to unlock incremental growth

Represent the company at trade shows, market weeks, and industry events

Operational Excellence

Ensure strong organization, follow‑up, and execution across all sales initiatives

Manage time effectively and balance competing priorities in a fast‑paced environment

Maintain high attention to detail across accounts and internal processes

Qualifications

5–10+ years of experience in sales, key account management, or national accounts (toy, gift, or consumer goods preferred)

Proven experience managing and scaling high‑performing sales teams (10+ direct or indirect reports)

Strong track record of driving revenue growth with major retailers

Exceptional leadership, coaching, and team development skills

Strong communication, presentation, and negotiation abilities

Strategic thinker with strong analytical and organizational skills

Ability to thrive under pressure and adapt to evolving business needs

Additional Requirements

Must be based in the Dallas/Fort Worth area

Hybrid schedule: 2 days in‑office, 3 days remote (with additional onsite commitments as needed)

Ability to travel approximately 40–50 days per year

What We’re Looking For

A hands‑on leader who leads from the front and elevates the team around them

Someone who can balance big‑picture strategy with day‑to‑day execution

A builder of teams, processes, and long‑term retail partnerships

Passion for retail, product, and driving measurable growth

What We Offer

Full‑time position with insurance and benefits

Collaborative, supportive team environment

Opportunity to make a meaningful impact in a growing organization

Career growth within an exciting and creative industry

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