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Global Head of ITSM Platform & ServiceNow AI Strategy

Highmark Health, Annapolis, MD, United States


A health services organization is seeking a Manager of ITSM Platform Management in Maryland to lead a global team of ServiceNow Developers. The role entails developing and executing ITSM strategies, overseeing platform implementation across various modules, and mentoring teams. The ideal candidate has 5+ years in leadership roles, strong communication skills, and experience in IT Service Management. A Bachelor's degree in a related field is required. The position offers a pay range of $118,400 to $196,800. #J-18808-Ljbffr