
Senior Customer Success & Growth Lead
Pointr, Boston, MA, United States
A leading technology company in Boston is seeking a Senior Customer Excellence Lead to enhance customer satisfaction and drive renewals. This role involves developing strategies for customer adoption, building health scores, and managing complex customer relationships. Ideal candidates will have extensive experience in Customer Success or Account Management, with strong communication and stakeholder management skills. The position offers a supportive team environment and competitive compensation, including a base salary of $150k plus bonuses and stock options.
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