
Senior Enterprise Customer Advocate – Events & Growth
POINTR, Boston, MA, United States
A leading indoor mapping company located in Boston is seeking an experienced Customer Advocate. This senior role encompasses account management, customer success, and enterprise sales. Responsibilities include managing customer relationships from pre-sales to renewal, driving commercial outcomes, and collaborating across teams. The ideal candidate will have 6–10+ years of experience in complex B2B environments, excellent communication skills, and a strong commercial mindset. This position offers a hybrid work model and competitive compensation ranging from $200k to $250k OTE, including base salary and stock options.
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