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Account Manager

Express Logistics, Inc., Urbandale, IA, United States


Overview The Express Logistics Difference We are a fast-paced, high-performance organization that rewards those who take ownership of their success. If you are a sales professional who thrives on building genuine relationships and delivering high-value service, you’ll find your home here. At Express Logistics, your ability to connect with clients and solve complex logistical challenges has a direct impact on our growth and your own. With a proven track record in the logistics industry since 2003, we have the experience and stability that our clients and employees rely on. As an Iowa Top Workplace for 11 consecutive years, we don’t just talk about culture, we live it. Our success is rooted in a "Never Quit Learning" mantra and a commitment to our people that has created an elite, high-achieving atmosphere. When you join Express Logistics, you are joining a team that values transparency, rewards excellence, and empowers every individual in the "engine room" to drive us forward. Opportunity The Opportunity We are a fast-growing logistics company moving hundreds of truckload and LTL shipments daily across North America. Our culture rewards hustle, accountability, and performance. We are looking for Account Managers who want to grow customer relationships, manage freight operations, and build a long-term career in logistics. Location: Urbandale, IA – Hiring local in office and Remote (U.S Based) Top Skills & Competencies Sales mindset with strong negotiation skills Customer relationship management and retention Knowledge of FTL, LTL, and multi-modal transportation Operational coordination and problem-solving Strong communication and attention to detail Success Traits Hunger to win and grow business Motivated by commission and performance incentives Competitive, energetic, and resilient Focused on building long-term shipper partnerships Qualifications Core Qualifications 5+ years of industry experience in freight brokerage, logistics, or transportation Experience managing shipper relationships and day-to-day freight operations Proven ability to build trust with customers and carriers Strong organizational and problem-solving skills Ability to thrive in a fast-paced, high-volume logistics environment High School Diploma or GED preferred Physical Requirements Sedentary work – sit at a desk, use a computer and a phone for most of the day Repetitive motion – type on a computer, write or dial on a phone Hearing – be able to receive detailed information through oral communication Talking – expressing or exchanging ideas by speaking when necessary Visual – be able to see a computer screen, read reports and/or information Pushing, pulling and/or lifting objects 25lbs or less Benefits & Perks At Express Logistics, we invest in our people because you are the engine that drives our success. Our comprehensive benefits package is designed to support your health, wealth, and work-life balance: Health & Wellness: Comprehensive Medical, Dental, and Vision coverage starting the first of the month following your start date. We also provide company-paid Short-Term and Long-Term Disability, as well as Basic Life Insurance (with voluntary options available). Financial Future: Build your savings with our 401(k) retirement plan (eligible after one year of service) and take advantage of Flexible Spending Accounts (FSA) for both Medical and Dependent care. Time to Recharge: We believe in a "Work Hard, Play Hard" mentality. You’ll receive a generous Paid Time Off (PTO) bank, plus 9.5 Paid Holidays, we consider your birthday a holiday! Family Support: We value our team’s personal milestones, providing paid Maternity and Parental Leave to support your growing family. An Equal Opportunity Employer #J-18808-Ljbffr