Digital Account Representative
Firstsource, Amherst, NY, United States
Digital Account Representative - Full Time
Location:
Amherst NY Company:
Firstsource Advantage Pay:
$19.00 per hour (bi-weekly pay) Start Date:
Monday, April 20th
Why Join Firstsource?
Looking for a great opportunity with room to grow? Firstsource is hiring
Account Representatives
to support early-stage collections for a major U.S. bank. If you're motivated, professional, and looking to gain valuable office experience, this is the job for you.
SCHEDULE
Training Schedule (First 2 Weeks):
Monday - Friday
8:00 AM - 5:00 PM
Regular Schedule (After Training):
Monday - Friday: 8am-5pm or 9am-6pm
COMPENSATION & BENEFITS
$19.00 per hour starting pay
Full-time, permanent position
Comprehensive benefits package:
Medical, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Career growth and internal promotion opportunities
JOB RESPONSIBILITIES
Contact customers to understand their financial situation
Provide payment solutions that align with bank policies
Deliver a positive customer experience during each interaction
Maintain performance metrics and quality standards
Ensure compliance with federal and state regulations
Accurately document account activity
MINIMUM QUALIFICATIONS
High school diploma or GED required
At least 6 months of customer service or sales experience
Strong communication and problem-solving skills
Basic computer and typing skills
Dependable with a professional attitude
Ability to maintain confidentiality
About the Role
This position supports
1st-party, early delinquency accounts
for one of the top banks in the country. You'll join a team that values professionalism, training, and development in a structured office environment.
The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed. Firstsource Transaction Services USA, INC. is an equal opportunity employer that does not discriminate on the basis of age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual Orientation, gender identity or any other protected class in accordance with applicable law.
It is the policy of this Company to seek and employ qualified individuals at all locations and facilities, and to provide equal employment opportunities for all applicants and employees in recruiting, hiring, placement, training, compensation, insurance, benefits, promotion, transfer, and termination. To achieve this, we are dedicated to taking affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, and other eligible veterans.
Location:
Amherst NY Company:
Firstsource Advantage Pay:
$19.00 per hour (bi-weekly pay) Start Date:
Monday, April 20th
Why Join Firstsource?
Looking for a great opportunity with room to grow? Firstsource is hiring
Account Representatives
to support early-stage collections for a major U.S. bank. If you're motivated, professional, and looking to gain valuable office experience, this is the job for you.
SCHEDULE
Training Schedule (First 2 Weeks):
Monday - Friday
8:00 AM - 5:00 PM
Regular Schedule (After Training):
Monday - Friday: 8am-5pm or 9am-6pm
COMPENSATION & BENEFITS
$19.00 per hour starting pay
Full-time, permanent position
Comprehensive benefits package:
Medical, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Career growth and internal promotion opportunities
JOB RESPONSIBILITIES
Contact customers to understand their financial situation
Provide payment solutions that align with bank policies
Deliver a positive customer experience during each interaction
Maintain performance metrics and quality standards
Ensure compliance with federal and state regulations
Accurately document account activity
MINIMUM QUALIFICATIONS
High school diploma or GED required
At least 6 months of customer service or sales experience
Strong communication and problem-solving skills
Basic computer and typing skills
Dependable with a professional attitude
Ability to maintain confidentiality
About the Role
This position supports
1st-party, early delinquency accounts
for one of the top banks in the country. You'll join a team that values professionalism, training, and development in a structured office environment.
The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed. Firstsource Transaction Services USA, INC. is an equal opportunity employer that does not discriminate on the basis of age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual Orientation, gender identity or any other protected class in accordance with applicable law.
It is the policy of this Company to seek and employ qualified individuals at all locations and facilities, and to provide equal employment opportunities for all applicants and employees in recruiting, hiring, placement, training, compensation, insurance, benefits, promotion, transfer, and termination. To achieve this, we are dedicated to taking affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, and other eligible veterans.