Director of Seattle Operations
Kids Science Labs, Seattle, WA, United States
Job Overview
Kids Science Labs (www.kidssciencelabs.com), one of the world leaders in hands‑on science education, is seeking to hire a General Manager for our beautiful store in Greenlake. A successful candidate enjoys being around kids, engaging customers with a warm smile, and being available to manage both our birthday party experiences and camp experiences, which operate throughout the year.
Kids Science Labs offers summer camps, day‑off camps, birthday party experiences, and hands‑on science classes/events throughout the year to students ages 4‑12 and their families. Founded in 2010, the Company operates locations in Chicago and Seattle. The general manager will oversee center operations and ensure parents and children have a wonderful experience from the time they enter the center. In this role, you will be responsible for managing the summer camp experience for guests, managing the staff schedule to achieve key business objectives, training new staff in the birthday party experience, and ensuring the center operates smoothly throughout the week.
During the summers, you will lead the delivery of our summer camp experience, managing a staff of up to six teachers to support the outstanding delivery of our award‑winning program. During the rest of the academic year, your role will include managing our at‑school STEM business development and center operations for all STEM programs. The role requires the desire and ability to successfully manage partnerships and develop relationships with schools and community partners. Successful leaders must be committed to offering and being accountable for five‑star customer experiences to our students, families, and their guests and must have the ability to manage.
Responsibilities
Lead the delivery of summer camp experiences, staff scheduling, and program execution.
Oversee center operations and maintain a high‑quality customer experience.
Train new staff in birthday party delivery and other center programs.
Develop and maintain partnerships with schools and community partners.
Manage staff schedules, resolve team conflict, and meet key performance indicators.
Operate and manage budgets for center operations.
Qualifications
BS/BA degree (preferably in communication, business, science, education, or organizational psychology).
High level of organization, ability to prioritize, and proactiveness in solving problems.
Strong decision‑making skills.
Previous experience delivering exceptional service and managing small teams in a retail/education environment.
Ability to adapt and operate in a dynamic environment.
Ability to train staff effectively.
Experience in scheduling and resolving team conflict.
Desire to manage scheduling and delivery of in‑center programs and off‑site summer camps at multiple locations.
Enjoy working with teams to deliver outstanding experiences to families.
Full‑time commitment, including staff schedule management, school partnerships, and meeting all key performance indicators to grow the center profitably.
Benefits
Access to our platinum healthcare plan for employees and incentives to achieve KPIs.
Free lunch every Friday during camps.
Independent management of a budget for center operations.
Opportunities for growth, development, and contribution within a supportive workplace.
Equal Opportunity Employment Kids Science Labs is an equal‑opportunity employer committed to diverse hiring practices and encourages applicants of all backgrounds to apply.
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Kids Science Labs offers summer camps, day‑off camps, birthday party experiences, and hands‑on science classes/events throughout the year to students ages 4‑12 and their families. Founded in 2010, the Company operates locations in Chicago and Seattle. The general manager will oversee center operations and ensure parents and children have a wonderful experience from the time they enter the center. In this role, you will be responsible for managing the summer camp experience for guests, managing the staff schedule to achieve key business objectives, training new staff in the birthday party experience, and ensuring the center operates smoothly throughout the week.
During the summers, you will lead the delivery of our summer camp experience, managing a staff of up to six teachers to support the outstanding delivery of our award‑winning program. During the rest of the academic year, your role will include managing our at‑school STEM business development and center operations for all STEM programs. The role requires the desire and ability to successfully manage partnerships and develop relationships with schools and community partners. Successful leaders must be committed to offering and being accountable for five‑star customer experiences to our students, families, and their guests and must have the ability to manage.
Responsibilities
Lead the delivery of summer camp experiences, staff scheduling, and program execution.
Oversee center operations and maintain a high‑quality customer experience.
Train new staff in birthday party delivery and other center programs.
Develop and maintain partnerships with schools and community partners.
Manage staff schedules, resolve team conflict, and meet key performance indicators.
Operate and manage budgets for center operations.
Qualifications
BS/BA degree (preferably in communication, business, science, education, or organizational psychology).
High level of organization, ability to prioritize, and proactiveness in solving problems.
Strong decision‑making skills.
Previous experience delivering exceptional service and managing small teams in a retail/education environment.
Ability to adapt and operate in a dynamic environment.
Ability to train staff effectively.
Experience in scheduling and resolving team conflict.
Desire to manage scheduling and delivery of in‑center programs and off‑site summer camps at multiple locations.
Enjoy working with teams to deliver outstanding experiences to families.
Full‑time commitment, including staff schedule management, school partnerships, and meeting all key performance indicators to grow the center profitably.
Benefits
Access to our platinum healthcare plan for employees and incentives to achieve KPIs.
Free lunch every Friday during camps.
Independent management of a budget for center operations.
Opportunities for growth, development, and contribution within a supportive workplace.
Equal Opportunity Employment Kids Science Labs is an equal‑opportunity employer committed to diverse hiring practices and encourages applicants of all backgrounds to apply.
#J-18808-Ljbffr