Workflow Solutions Consultant (WSC) - West Coast Territory
Acd Inc, Little Rock, AR, United States
Workflow Solutions Consultant (WSC) - West Coast Territory
Full time | ACDI - Access Control Devices, Inc. | Remote Job
Posted On 04/09/2026
Job Information Business Solutions and Services
Job Description This is a remote position.
The Workflow Solutions Consultant at ACDI blends deep technical expertise with consultative sales support, partner engagement, and account-focused collaboration.
The role requires broad and deep knowledge of software, hardware, and workflow environments, and the ability to communicate clearly with executives, partners, account managers, sales teams, and technical resources.
The consultant supports ACDI’s mission and helps drive workflow-focused growth within an assigned territory and across other ACDI regions.
Responsibilities
Drive workflow and ScanShare solution growth through a combination of technical pre‑sales support, partner enablement, account engagement, and opportunity development within assigned territories and across ACDI regions.
Support ACDI staff and dealer partners on pre‑sales workflow and solution‑related engagements.
Engage prospects and partners in discovery and assessment meetings to understand current workflows, requirements, and technical environments.
Design, demonstrate, and position workflow solutions that align with customer needs and business outcomes.
Provide pre‑sales support for complex and/or larger workflow opportunities.
Perform solution demonstrations, Proofs of Concept (including demo installs), and presentations both online and onsite.
Draft supporting documentation related to workflow solutions, including Statements of Work (SOWs), Letters of Intent (LOIs), workflow diagrams, Visio
etwork diagrams, and other supporting materials.
Attend appointments in‑office or in the field, including pre‑ and post‑sales meetings, demos, webinars, partner reviews, tradeshows, vendor events, and training sessions.
Train dealer partners, sales teams, and support staff on ScanShare and workflow solutions, best practices, and use cases.
Coach partners on discovery, solution positioning, and workflow‑focused selling strategies.
Support onboarding and ongoing development of new and existing partners to increase solution adoption and effectiveness.
Work across multiple departments to ensure workflow solutions are implemented successfully, documented properly, and continuously improved.
Oversee aspects of the project lifecycle, including requirements analysis, solution design, implementation support, and quality assurance.
Act as a technical and workflow advisor to clients and partners during implementations and complex engagements.
Provide post‑sale guidance and recommendations to ensure client understanding, solution uptime, and overall satisfaction.
Assist with bid proposals and administrative documentation related to workflow opportunities when needed.
Maintain accurate documentation of activities, opportunities, and pipeline related to workflow solutions within Zoho CRM.
Maintain a complete understanding of and adhere to all ACDI policies, procedures, and processes.
Maintain professional and technical knowledge by attending training events, workshops, vendor sessions, and reviewing relevant publications.
Contribute to team efforts and perform related duties as needed.
Experience & Education Requirements
Bachelor’s degree in a technical or business‑related field preferred, or equivalent combination of education and experience.
3 to 5+ years of experience in workflow solutions, solution consulting, technical pre‑sales, partner management, or related roles.
Experience within print, document management, or workflow automation environments strongly preferred.
Experience presenting to executive‑level management required.
Strong professional communication skills (phone, email, and in‑person), problem‑solving ability, negotiation skills, technical capacity, and collaboration.
Hands‑on experience with CRM systems; familiarity with Zoho applications is a plus.
Ability to communicate technical information in layman’s terms for training and solution rollout purposes.
Excellent organizational skills with the ability to anticipate needs, prioritize work, and manage multiple engagements.
Experience exercising discretion and confidentiality with sensitive company or customer information.
Technical Skills & Knowledge
Proficiency with Windows environments (Windows 10, Windows Server 2019, 2022, and 2025, including Active Directory).
Basic networking concepts and topology.
Virtualized environments and remote desktop support.
Basic understanding of SQL, XML, MS, Mac, iOS, and Android environments.
Familiarity with Google Workspace and Zoho applications sets you apart.
Physical Requirements
Must be able to stand or sit for prolonged periods of time.
Must be able to lift up to 15 pounds.
Ability to travel up to 25–40% annually, including commercial air travel.
May be required to furnish a passport or other identity documents for international travel.
Supervisory Responsibility This position has no supervisory responsibilities at this time.
Work Environment
Remote work may be authorized with upper management approval, if located at Benton Headquarters, expect a bullpen environment with moderate noise levels.
Fast‑paced, encouraging, and positive work environment.
Must maintain a business professional, clean, and groomed appearance during client‑facing interactions.
Employee may be required to furnish adequate internet services, mobile services, and devices necessary to receive business communications on a continual basis.
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, and responsibilities required for this position. Duties, responsibilities, and activities may change at any time with or without notice.
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Posted On 04/09/2026
Job Information Business Solutions and Services
Job Description This is a remote position.
The Workflow Solutions Consultant at ACDI blends deep technical expertise with consultative sales support, partner engagement, and account-focused collaboration.
The role requires broad and deep knowledge of software, hardware, and workflow environments, and the ability to communicate clearly with executives, partners, account managers, sales teams, and technical resources.
The consultant supports ACDI’s mission and helps drive workflow-focused growth within an assigned territory and across other ACDI regions.
Responsibilities
Drive workflow and ScanShare solution growth through a combination of technical pre‑sales support, partner enablement, account engagement, and opportunity development within assigned territories and across ACDI regions.
Support ACDI staff and dealer partners on pre‑sales workflow and solution‑related engagements.
Engage prospects and partners in discovery and assessment meetings to understand current workflows, requirements, and technical environments.
Design, demonstrate, and position workflow solutions that align with customer needs and business outcomes.
Provide pre‑sales support for complex and/or larger workflow opportunities.
Perform solution demonstrations, Proofs of Concept (including demo installs), and presentations both online and onsite.
Draft supporting documentation related to workflow solutions, including Statements of Work (SOWs), Letters of Intent (LOIs), workflow diagrams, Visio
etwork diagrams, and other supporting materials.
Attend appointments in‑office or in the field, including pre‑ and post‑sales meetings, demos, webinars, partner reviews, tradeshows, vendor events, and training sessions.
Train dealer partners, sales teams, and support staff on ScanShare and workflow solutions, best practices, and use cases.
Coach partners on discovery, solution positioning, and workflow‑focused selling strategies.
Support onboarding and ongoing development of new and existing partners to increase solution adoption and effectiveness.
Work across multiple departments to ensure workflow solutions are implemented successfully, documented properly, and continuously improved.
Oversee aspects of the project lifecycle, including requirements analysis, solution design, implementation support, and quality assurance.
Act as a technical and workflow advisor to clients and partners during implementations and complex engagements.
Provide post‑sale guidance and recommendations to ensure client understanding, solution uptime, and overall satisfaction.
Assist with bid proposals and administrative documentation related to workflow opportunities when needed.
Maintain accurate documentation of activities, opportunities, and pipeline related to workflow solutions within Zoho CRM.
Maintain a complete understanding of and adhere to all ACDI policies, procedures, and processes.
Maintain professional and technical knowledge by attending training events, workshops, vendor sessions, and reviewing relevant publications.
Contribute to team efforts and perform related duties as needed.
Experience & Education Requirements
Bachelor’s degree in a technical or business‑related field preferred, or equivalent combination of education and experience.
3 to 5+ years of experience in workflow solutions, solution consulting, technical pre‑sales, partner management, or related roles.
Experience within print, document management, or workflow automation environments strongly preferred.
Experience presenting to executive‑level management required.
Strong professional communication skills (phone, email, and in‑person), problem‑solving ability, negotiation skills, technical capacity, and collaboration.
Hands‑on experience with CRM systems; familiarity with Zoho applications is a plus.
Ability to communicate technical information in layman’s terms for training and solution rollout purposes.
Excellent organizational skills with the ability to anticipate needs, prioritize work, and manage multiple engagements.
Experience exercising discretion and confidentiality with sensitive company or customer information.
Technical Skills & Knowledge
Proficiency with Windows environments (Windows 10, Windows Server 2019, 2022, and 2025, including Active Directory).
Basic networking concepts and topology.
Virtualized environments and remote desktop support.
Basic understanding of SQL, XML, MS, Mac, iOS, and Android environments.
Familiarity with Google Workspace and Zoho applications sets you apart.
Physical Requirements
Must be able to stand or sit for prolonged periods of time.
Must be able to lift up to 15 pounds.
Ability to travel up to 25–40% annually, including commercial air travel.
May be required to furnish a passport or other identity documents for international travel.
Supervisory Responsibility This position has no supervisory responsibilities at this time.
Work Environment
Remote work may be authorized with upper management approval, if located at Benton Headquarters, expect a bullpen environment with moderate noise levels.
Fast‑paced, encouraging, and positive work environment.
Must maintain a business professional, clean, and groomed appearance during client‑facing interactions.
Employee may be required to furnish adequate internet services, mobile services, and devices necessary to receive business communications on a continual basis.
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, and responsibilities required for this position. Duties, responsibilities, and activities may change at any time with or without notice.
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