Automotive Used Car Sales Manager - St Clair, Michigan, United States
Detroithyundai, Lansing, MI, United States
AUTOMOTIVE USED CAR SALES MANAGER
The Used Vehicle Sales Manager is responsible for maintaining a well-balanced used vehicle inventory and selling each unit at a maximum gross profit. He/she will establish objectives for the department and accomplish them through planning, organizing, controlling, and measuring the performance of the used vehicle salespeople. Must present a professional appearance.
Perks
Competitive Compensation
Employee Referral Program
Employee Discounts on Sales and Service
Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance)
Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection)
401(k) and Employer Match
Holiday Savings Program with Employer Match
Paid Time Off
Holiday Pay
Skills & Qualifications
Excellent oral and written communication skills.
Ability to read and comprehend instructions and information.
Ability to use personal computer applications including word processing and spreadsheet software.
Current valid driver’s license and state sales license.
Education and Experience
High school diploma or the equivalent.
Three years in automotive sales (including experience in Used Car Sales and finance and insurance).
One year in a supervisory position preferred. Broad knowledge of all types of vehicles.
Essential Duties & Responsibilities
Determine monthly and annual forecasts in term of unit sales, gross profit objectives and departmental profits.
Understand and comply with current federal, state and local regulations that affect the Used vehicle sales department such as consumer sales practices, FTC requirements and information security programs.
Direct and schedule the activities of the Used vehicle sales department employees.
Establish a program to ensure Used vehicle salespeople are kept informed of current inventory.
Establish and maintain standards for displaying, merchandising, and maintaining new and used vehicles and lot.
Establish objectives with each salesperson regarding closing percentages, prospecting efforts, unit sales, time utilization and projected income.
Oversee the efforts of Used vehicle salespeople to enhance the image and customer satisfaction ratings of the facility.
Communicate with Used vehicle salespeople to ensure company policies and procedures are understood and followed.
Communicate daily with New Car Sales Manager regarding recent trade-ins.
Facilitate New vehicle pre-delivery with the Service Manager.
Ensure vehicle salespeople maintain a 100-percent turnover to the Finance & Insurance Manager.
Evaluate the condition of demonstrators monthly.
Ensure compliance with information security and other laws.
Monitor Used vehicle salespeople’s payroll records.
Assist Used vehicle salespeople in setting their short and long-term objectives.
Review the performance and develop programs of improvement for those unable to meet objectives.
Review monthly productivity reports, salespeople’s monthly forecasts and profit performance with the Operations Director by salesperson and as a department.
Establish standards for appraising used vehicles including requirement to obtain vehicle history report.
Complete written appraisal on all potential trade-in vehicles.
Ensure cosmetic and mechanical reconditioning of used vehicles is performed within cost and time limitations.
Develop and implement a prospecting program for salespeople and ensure the program is followed to achieve desired results.
Plan and control the display of used vehicles. Establish and maintain standards.
Assist salespeople in closing deals.
Conduct sales meetings daily to review the previous day’s results and determine current day’s plan of action.
Recommend New vehicle inventory levels to be carried based on customer and market analyses.
Provide on-the-job training for salespeople.
Complete all training as directed by management.
Follow policies and procedures as set forth in the Personnel Policy Manual and other corporate policies.
Any other duties as assigned.
Physical Requirements
While performing the duties of this job, the employee is frequently exposed to outside weather conditions.
Occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
Regularly required to stand, talk, and hear.
Frequently is required to walk and sit.
Is potentially exposed to exhaust fumes or other airborne particles.
Occasionally lift and/or move up to 10 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, and peripheral vision.
LaFontaine Automotive Group is an equal opportunity employer.
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Perks
Competitive Compensation
Employee Referral Program
Employee Discounts on Sales and Service
Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance)
Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection)
401(k) and Employer Match
Holiday Savings Program with Employer Match
Paid Time Off
Holiday Pay
Skills & Qualifications
Excellent oral and written communication skills.
Ability to read and comprehend instructions and information.
Ability to use personal computer applications including word processing and spreadsheet software.
Current valid driver’s license and state sales license.
Education and Experience
High school diploma or the equivalent.
Three years in automotive sales (including experience in Used Car Sales and finance and insurance).
One year in a supervisory position preferred. Broad knowledge of all types of vehicles.
Essential Duties & Responsibilities
Determine monthly and annual forecasts in term of unit sales, gross profit objectives and departmental profits.
Understand and comply with current federal, state and local regulations that affect the Used vehicle sales department such as consumer sales practices, FTC requirements and information security programs.
Direct and schedule the activities of the Used vehicle sales department employees.
Establish a program to ensure Used vehicle salespeople are kept informed of current inventory.
Establish and maintain standards for displaying, merchandising, and maintaining new and used vehicles and lot.
Establish objectives with each salesperson regarding closing percentages, prospecting efforts, unit sales, time utilization and projected income.
Oversee the efforts of Used vehicle salespeople to enhance the image and customer satisfaction ratings of the facility.
Communicate with Used vehicle salespeople to ensure company policies and procedures are understood and followed.
Communicate daily with New Car Sales Manager regarding recent trade-ins.
Facilitate New vehicle pre-delivery with the Service Manager.
Ensure vehicle salespeople maintain a 100-percent turnover to the Finance & Insurance Manager.
Evaluate the condition of demonstrators monthly.
Ensure compliance with information security and other laws.
Monitor Used vehicle salespeople’s payroll records.
Assist Used vehicle salespeople in setting their short and long-term objectives.
Review the performance and develop programs of improvement for those unable to meet objectives.
Review monthly productivity reports, salespeople’s monthly forecasts and profit performance with the Operations Director by salesperson and as a department.
Establish standards for appraising used vehicles including requirement to obtain vehicle history report.
Complete written appraisal on all potential trade-in vehicles.
Ensure cosmetic and mechanical reconditioning of used vehicles is performed within cost and time limitations.
Develop and implement a prospecting program for salespeople and ensure the program is followed to achieve desired results.
Plan and control the display of used vehicles. Establish and maintain standards.
Assist salespeople in closing deals.
Conduct sales meetings daily to review the previous day’s results and determine current day’s plan of action.
Recommend New vehicle inventory levels to be carried based on customer and market analyses.
Provide on-the-job training for salespeople.
Complete all training as directed by management.
Follow policies and procedures as set forth in the Personnel Policy Manual and other corporate policies.
Any other duties as assigned.
Physical Requirements
While performing the duties of this job, the employee is frequently exposed to outside weather conditions.
Occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
Regularly required to stand, talk, and hear.
Frequently is required to walk and sit.
Is potentially exposed to exhaust fumes or other airborne particles.
Occasionally lift and/or move up to 10 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, and peripheral vision.
LaFontaine Automotive Group is an equal opportunity employer.
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